Tag Archive for: flood

Signs of water damage

If you are looking to buy or rent a property, it’s wise to watch for signs of water damage. Signing a contract is straightforward, but exiting it can be difficult if you discover water damage after you’ve signed.

Here are some signs of water damage to watch out for.

Outside of the property

  • Look around the exterior window and door frames; is there any separation? A separation often indicates the potential for leaks or moisture entering the property.
  • Check for missing or cracked roof tiles. This can show if water might enter through the roof.
  • Ensure guttering is intact so that water can flow away from the property freely.

Inside the property 

  • Look for water rings on the ceiling or walls, as these indicate leaks from pipework.
  • Check for any signs of a leak; even small watermarks tell a story.
  • Look for soft or sagging areas in the flooring, especially near water appliances like sinks, baths, dishwashers, and washing machines. While this might simply be faulty appliances, it’s worth investigating.
  • Inspect for cracked and warped flooring, which can reveal previous water damage that caused further problems.
  • Notice any recent repairs to ceilings, walls, and floors, as this may indicate past water damage has been repaired.
  • Remember to check the loft, basement, and garage—all can provide important clues about water damage.

Need professional water damage restoration?

If you are unfortunate enough to be faced with a property with water damage, we can help!

Visit our water damage page, find your nearest ServiceMaster Restore business or contact us on 0845 762 6828

How to Prepare Your Commercial Property for a Flood

From damaged stock to operational downtime, the impact of a flood can be costly and long-lasting. Whether your premises are located on a high street, in a business park, or in a rural area, it’s essential to prepare in advance. Here’s how to prepare your commercial property for a flood.

1. Check if You’re at Risk

Check if your area is at risk of flooding using the government’s flood risk checker. Sign up for free flood alerts via the gov.uk to receive early warnings through text, phone, or email.

2. Carry Out a Flood Assessment

A flood risk assessment helps you understand how water may enter your premises and which areas or equipment are most vulnerable. Use this information to plan protective measures and prioritise critical systems.

3. Safeguard Key Equipment and Stock

Where possible:

  • Keep important stock, documents, or servers elevated above ground level.
  • During high-risk periods, move portable items to higher shelves or upper floors.
  • Ensure that computers and sensitive equipment are kept off the floor and backed up regularly.
  • Install waterproof storage to protect essential records.

4. Create a Flood Response Plan

Make sure your staff know what to do in the event of a flood. Your plan should include:

  • Roles and responsibilities for key staff
  • A list of emergency contacts
  • Instructions for shutting down power safely
  • How to secure stock or equipment quickly
  • Clear evacuation routes and access to emergency kits

Conduct regular training sessions or practice drills, especially if your business operates in a high-risk environment.

5. Install Physical Protections

Invest in flood defence products where possible:

  • Flood boards or barriers for doors and windows
  • Airbrick covers
  • Non-return valves on drainage and pipes
  • Sealant for walls and floor gaps

6. Check Insurance Cover

Ensure your policy includes cover for flood damage, business interruption, and contents. Keep copies of your policy, photos of equipment, and asset records in a safe and accessible location.

Need flood recovery support?

We’re ready 24/7 to help businesses across the UK recover quickly and safely.

Contact us today at 0800 021 3970, or find your nearest ServiceMaster Restore business to learn how we can assist you.

How To Prepare Your Home for a Flood

Flooding is an increasing risk throughout the UK. Homes are becoming more vulnerable to surface water during heavy rainfall and rising river levels, especially in the autumn and winter months. If you reside in or near a flood-prone area, it is essential to prepare. Here are the steps on how to prepare your home for a flood.

1. Check if You’re at Risk

Check if your area is at risk of flooding using the government’s flood risk checker. Sign up for free flood alerts via the gov.uk to receive early warnings through text, phone, or email.

2. Make a Flood Plan

Create a simple plan covering:

  • Choose a safe place to go if you need to leave your home
  • Keep a list of emergency contacts somewhere easy to find
  • Know where your important documents and valuables are stored
  • Talk through what to do with children, pets, or anyone who may need extra help

Ensure that every member of the household is aware of the plan.

3. Move Valuables and Essentials

When a flood is likely:

  • Move furniture and valuable items to an upper level or elevate them off the ground.
  • Keep passports, insurance documents, and cash in waterproof containers to ensure they stay safe and dry.
  • Disconnect electronics and move them to higher ground.

4. Protect Entry Points

Invest in flood defence products where possible:

  • Flood boards or barriers for doors and windows
  • Airbrick covers
  • Non-return valves on drainage and pipes
  • Sealant for walls and floor gaps

While these measures won’t make your home floodproof, they can provide valuable time and help reduce damage.

5. Prepare an Emergency Kit

Keep a waterproof bag stocked with:

  • Torch and batteries
  • First aid kit and medicines
  • Bottled water and long-life snacks
  • Warm clothes and blankets
  • Power bank or mobile charger

6. Turn Off Utilities if Needed

If water is entering your home, it is crucial to act quickly and safely. First, turn off the gas supply, electricity, and water at the main valves.

Ensure you do this only if it is safe to do so and you can access these controls without putting yourself at risk. This action will help prevent further damage and reduce the risk of electrical hazards.

If possible, move to higher ground and call for assistance if needed. If it is safe to do so, turn off the water at the mains.

Need help recovering from flood damage?

We’re ready 24/7 to help homes across the UK recover quickly and safely.

Contact us today at 0800 021 3970, or find your nearest ServiceMaster Restore business to learn how we can assist you.

How to add value for policyholders at no extra cost

How ServiceMaster Restore can support you and your policyholders when you need it most.

When your policyholders face a disaster, one of their biggest concerns is cost. As a broker, this is a concern you share. You’ll also want to minimise the cost of restoration work, no matter how complex.

Extra disaster restoration costs often arise from delays or third-party contractors. That’s why, at ServiceMaster Restore, we’ve reduced the costs of restoration work through approved networks to save you and your policyholders time and money.

Let’s see how.

ServiceMaster Restore Plus

In disaster restoration, time is money, so saving time means saving costs. Your policyholders want to know that they can return to their property as soon as possible.

ServiceMaster Restore Plus is a hassle-free addition to your existing coverage. It caters to the diverse needs across sectors to ensure guaranteed same-day callouts, exceptional service, and cheaper claims costs.

How?

Restore Plus is our network of restoration specialists. Being part of it means that with one phone call through our 24/7 Priority Line, you can arrange for someone to be on-site the same day. With Restore Plus, lengthy and costly claims processes are a thing of the past. As soon as disaster strikes, we’ve got you and your policyholders covered.

ServiceMaster Restore Connect

ServiceMaster Restore Connect is our official supplier network, joining you, your policyholders and us with the nation’s most reputable trade experts and contractors.

Through this network, we offer a complete end-to-end solution for restoration work. Whether for a commercial or domestic property, ServiceMaster Restore Connect is a seamless integration of our services that brings together local experts in various trades. So, no matter where you are in the country, you can trust we’ll have an expert at the door the same day.

When your policyholders contact ServiceMaster Restore UK, they’re not only benefiting from 65+ years of experience delivering premium disaster restoration services, but also from approved suppliers that allow us to support on…

  • Drainage Solutions
  • Building Repairs
  • Electrical and Lighting
  • Floor covering, Boarding & Scaffolding
  • Furniture and Upholstery Repairs
  • Plumbing, Water & Heating
  • Refurbishment and Reinstatement work (painting and decorating)
  • Roofing
  • Landscaping
  • Waste Management
  • Pest Control

And we’re not done. As the portfolio of approved suppliers grows, we can support our customers in more ways, ensuring all policyholders get the right help when they need it most.

Choosing ServiceMaster Restore means choosing an end-to-end solution that can mitigate damage, report and complete all restoration works. So, you can spend more time with your policyholders, knowing each client is being looked after, as Restore Plus also means they use our services risk-free. When making a claim, we work within their excess and report before an insurer has even attended the property.

Combined, ServiceMaster Restore and Connect ensure our local experts can be on hand fast to deliver professional solutions. All while making you the hero, by providing great value at a speed that saves time and money.

See the value of a comprehensive restoration service

Join the supply chain for premium end-to-end claims management and disaster restoration solutions from an industry-leading brand with over 65 years of providing evolving and expert services across the UK.

Sign up for ServiceMaster Restore Connect and ServiceMaster Restore Plus and get connected to more local opportunities and be the hero your policyholders need. It’s easy and (not to mention) free!

Or, find your nearest ServiceMaster Restore business to see how we can help you today.

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Navigating the Claims Process for Disaster Restoration

How to know when to claim on restoration work on your property.

When the unexpected happens, time is of the essence. Whatever the nature of the damage to your property, whether water and flood, fire and smoke or mould damage and vandalism, you need to be prepared to take the best course of action for the issue at hand.

But with so many variables and moving parts, it can be hard to know when, in the process of restoring your property, you need to claim on your insurance and what the restoration timeline is for your property.

In this blog post, the disaster restoration experts at ServiceMaster Restore, who regularly work with insurance brokers, loss assessors and adjustors to ensure swift and professional restoration work, walk you through the claims process for disaster restoration work and what to do when.

  1. Stay Safe and Conduct a Damage Assessment

Once you are safe, your first step to determine when to claim on restoration work will be to assess the damage promptly and/or professionally. An early and thorough assessment of the damage will help you know what you’re dealing with to prevent further deterioration, especially with water or mould issues and ensure accurate cost estimates later on, which are crucial for insurance claims.

At this point, you may want to engage restoration experts to conduct an accurate assessment and perform cost estimates, as they are more likely to have the tools and expertise necessary to identify hidden damages to your property.

  1. Make Contact

Whether your property is residential or commercial, the next step is to contact your building’s insurance company.

If you rent your property, inform your landlord about the damage, as they are likely responsible for the repairs. If you are the property owner, contact your insurance provider for any damage covered by your policy as soon as possible.

They are likely to advise you to take one of the following courses of action:

  • Contact their approved disaster restoration company
  • Send them photos for the insurance company to contact a disaster restoration expert
  • Find and contact a disaster restoration company

Logging the Claim with your Insurer

In some incidents, like a flood or burst pipe, which often occur out of hours or during high-demand periods, your insurer may not be able to immediately assist you.

Many restoration companies like ServiceMaster Restore operate 24/7 due to the unexpected nature of the majority of disasters property owners face. Therefore, we’ll be able to assist whenever you need us. In this instance, log a claim with your insurer and utilise their approved contractors or contact a restoration company yourself.

At ServiceMaster Restore, we understand that this aspect of the claims process can often be what hinders essential restoration work from happening as quickly and effectively as it should. That’s why, with ServiceMaster Restore Plus, we have streamlined the claims process. A service that understands the diverse needs across sectors, ensuring that everyone gets a tailor-made experience with a hassle-free add-on to your insurer’s existing cover, offer or policy, which allows us to act quickly 24/7, ensuring rapid response times, reduced costs and an exceptional service.

  1. The Claims Process for disaster restoration

Once the claim has been logged, your insurer is likely to provide a claim form, which you should complete accurately and keep for your records.

After the claim form and emergency repairs are done, your insurer may appoint a loss adjuster to investigate the cost of claims, the cause of the incident, and how much is covered by the insurance policy to agree on a cost.

A restoration expert will then likely provide a quote on restoration and reinstatement work for the property. This quote will then be sent to your insurer to agree on before work commences.

If you disagree with your insurer’s offer, utilise their complaints process if necessary.

When Not to Claim

There are a few reasons why claiming restoration work may not be in your best interest. Including…

  1. Policy Limits

If the damage is extensive and estimated repair costs exceed the maximum payout under your insurance policy, you may instead consider a partial claim or paying for the remaining costs yourself.

Even if repairs are underway, if the policy limit has been reached, the insurance provider might refuse to cover further costs, like alternative accommodation (AA), even if the property remains uninhabitable.

Your insurance provider will assess individual circumstances to determine if a property is truly uninhabitable or unsafe, considering factors beyond the availability of basic amenities.

  1. Lack of Coverage and Exclusions

Some policies might exclude certain types of damage, like certain events or to specific parts of the property. Be aware of any limitations or exclusions in your policy, as this may affect your ability to claim.

  1. Qualifying Repairs and Specific Schemes

Some schemes, like the Right to Repair Scheme, have specific criteria for repairs that are considered qualifying repairs.

If the damage doesn’t fall under the scheme’s definition of a qualifying repair, e.g.:

  • It’s beyond the cost limit
  • The local authority isn’t responsible

Then you won’t be able to claim under this particular scheme.

Furthermore, if the repair is considered an improvement rather than a restoration to the original condition, it might not be covered under certain schemes.

  1. Timing and Delays

When repairs take longer than expected and there are no undue delays caused by you, the insurance provider is likely to cover your alternative accommodation costs, even if the policy limit has been reached. However, if it is established that unnecessary delays were caused on your part, the insurance provider may appropriately refuse to cover additional alternative accommodation costs beyond the policy limit.

  1. Third-Party Claims or Disasters

In certain situations, property damage may occur due to factors entirely beyond your control. If a third party is responsible for the damage, pursuing a claim against them could be the most effective course of action instead of relying on insurance.

Additionally, if the property has been significantly affected by a natural disaster, considering rebuilding or renovating may be a better choice than attempting to restore it to its original state, particularly if the original structure is no longer feasible.

Need help navigating the claims process for disaster restoration?

At ServiceMaster Restore, we work closely with insurance companies to restore your property following most disasters, but if that aspect isn’t covered within your policy, we are happy to take on private cases.

No matter what disaster you’re facing, as a trusted provider for insurers across the UK, we’ll be on hand quickly to deal with the damage to your property.

Call 0845 762 6828 or 0800 021 3970 24/7 in an emergency, find your nearest ServiceMaster Restore business to see how we can help you today.

How to deal with rainwater flooding

How to prevent and repair rainwater flooding damage to your property.  

In your home or your business, flooding is a most unwelcome event.

Here’s how you can help protect your home and prevent flooding damage and what to do should the worst happen.

How to prevent rainwater flooding

  • Clear drains and gutters to avoid overflow
  • Keep windows closed (where possible)
  • Apply sandbags if you are near banks
  • Waterproofing

How to restore rainwater flooding

After experiencing water damage from flooding, you will be left cleaning up a watery mess.

Whether ripping up carpet or tiles or replacing furnishings, there’s a lot of work ahead to get your home back in order.

Follow these eight water damage restoration tips for cleaning up after water damage.

  1. Prepare for water damage insurance claims

Thankfully, many insurance policies cover unexpected water damage.

Contact your insurance company immediately and take the proper steps to prepare for your claim.

It is important to note water damage to your home is generally covered by a standard homeowner’s insurance policy.

If the damage is considered sudden internal water damage, your policy should protect you.

However, it usually does not cover damage done by lack of maintenance or neglect, nor damage resulting from a flood.

To prepare for your insurance claim, take the following steps:

  • Take photos of the water damage to keep track of household items and home conditions.
  • Keep damaged materials for proof of loss.
  • Be present if an adjuster needs to visit your home.
  • The adjuster will assess the damage to the house, providing you with a proof of loss statement to sign.
  • Additional damages can be added when identified.

  1. Disconnect the power and gas before entering the premises

Before any clean-up, you must shut down the electrical supply and the gas.

Turning off power leading into the affected area, particularly if water rises above electrical outlets, will help reduce the risk of electrical shock. Equally, turning off the gas will prevent harmful fumes from building up and seeping into your home.

  1. Remove important household items

Remove electronics, furniture, and any other valuable items immediately. The quicker you can get items out of the water, the better chance of saving them.

If you don’t have a lot of standing water around the house, you can also try pulling up your carpets and under-padding or even some sticky back tiles to see what you can salvage.

  1. Remove excess water

Removing excess water is the most challenging part of flood recovery.

If it is necessary to turn off the power, take the manual approach.

Gather buckets, towels, and mops to eliminate as much water as possible. This can be physically taxing, so take breaks when necessary.

If you can supply power or a backup generator for your commercial premises, you can hook up an automatic pump or a wet vac to remove the water. Either way, remove the excess water at the earliest possible time.

  1. Dry out the affected area

When excess water has been removed, move on to the drying stage urgently.

Use fans, dehumidifiers, and any open windows to improve air circulation and help dry out the damaged area and then continue to circulate dry air.

  1. Clean and disinfect the damaged area

After the damaged area has had time to dry, use a good disinfectant to remove any bacteria that might have come up through sewers, plumbing, or outside, depending on your water source.

Various affordable and accessible cleaning solutions can help clean the area, including bleach, ammonia, sodium tetraborate decahydrate, vinegar, and bicarbonate of soda.

  1. Take steps to stop mould growth

Once the damaged area has been dried and cleaned, it is time to take preventative steps to stop mould from seriously growing. Apply a mould control spray over the affected area according to the directions on the bottle.

Once the spray dries overnight, it will destroy any mould spores.

  1. Dispose of damaged items in a responsible way

To properly deal with water damage, you must stop the water from entering the premises and drying up as much as possible. Contact your insurance agent and prevent mould from growing. Remove and discard damaged items in the most responsible way that you can.

Need some help with flood restoration?

These are just the basics of flooding restoration. There is much more involved than extracting water from your property.

Stagnant water can prove deadly if ingested following ineffective cleaning and sanitisation following rainwater flooding. As well as extraction, our teams at ServiceMaster Restore will dry, clean and decontaminate your property to ensure no rainwater remains.

We can be on hand within 4 hours for a flooding emergency to help clear water from your property, followed by removal and decontamination from rainwater flooding.

To prevent lasting damage to your property or health, contact your nearest ServiceMaster Restore business to repair any rainwater flooding damage today or call 0845 762 6828 in an emergency.

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How Cold Temperatures Lead to Water Damage: How To Avoid It

How cold temperatures lead to water damage and what you can do about it.

With temperatures dropping in the UK, you’ll need to do a few things to keep your property safe.

But what does this mean for the safety of your property?

How the cold leads to water damage

During a cold spell, water damage is one of the biggest dangers to your home and business.

The cause of this is likely to be a burst pipe.

This commonly occurs when water in your pipes freezes and expands, leading to pressure build-up and causing them to rupture.

Flooding can also be a concern during the snow. This usually happens when frozen water thaws and leaks from pipes, gutters, or appliances.

This can damage your property in multiple ways, including causing unpleasant smells or odours, wearing away at walls and mortar, causing wood rot, and even fostering mould.

How to spot water damage

When expecting cold temperatures, look out for signs of water damage.

Keep your eyes peeled for:

  • Separations on the doors and window frames
  • Missing or cracked roof tiles
  • Intact guttering
  • Rings on the ceiling or walls
  • Signs of a leak
  • Soft or sagging spots within the flooring:
  • Cracked and warped flooring

How to prevent water damage in cold temperatures

When expecting cold temperatures and the water damage they may bring – there are some ways to optimise the safety of your property.

How to guard against damage:

  • Turn off outside water sources to prevent frozen or burst pipes.
  • Clear your gutters of debris so that any melting snow can flow away easily.
  • Inspect your insulation. Inadequate insulation could cause warmth from the house could rise into the attic, causing a damn of ice on the roof.
  • Keep windows closed where possible.
  • Lay sandbags to prevent flooding from melting snow.

How does ServiceMaster Restore help?

Should the worst happen and your property falls victim to water damage, your local ServiceMaster Restore technicians will be on hand to help with the restoration.

Our experts have the specialist skills and equipment to protect your assets and leave your property as good as new whenever possible.

And, if you choose to claim on your insurance, we work with your insurance company, broker, or loss adjuster on your behalf.

That way, you don’t have to lose sleep worrying about insurance claims when you already have enough on your plate, and we’ll keep you informed every step of the way.

Contact your local restoration experts by finding your nearest ServiceMaster Restore business or by calling 0845 762 6828 in an emergency.

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Case study: Flood Drying in Devon

How our experts dealt with flooding in a bungalow due to a burst pipe. 

When it comes to flooded properties, we often assume the cause is sudden and heavy rainfall. However, a common cause of flooding is a burst pipe or leak. Leaked water can cause extensive property damage and requires expert and prompt remedial care.

ServiceMaster’s technicians are trained to deal with flood water and have specialist water-drying equipment. This recent case study from ServiceMaster Restore Devon provides insight into our process and the benefits of using our services to deal with the aftermath of a leak or flood.

What was the problem?

We attended a semi-detached bungalow that suffered a water escape during the night due to a burst pipe. Our client was unaware of the situation until she woke to find water had saturated the floors (concrete with laminate wood-effect flooring) in several rooms—the bedroom, conservatory, and kitchen.

Solution

Our step-by-step process to remediate the damage was as follows:

  • We drilled small holes in the floors to access the concrete below with our moisture probes. This investigation confirmed water moisture equivalent (WME) readings of 100% (saturated).
  • We removed the laminate floor to expose the sub-concrete floor below.
  • After carefully removing the furniture to a safe space, we installed a tented drying system in each room to only localise the drying to the floor, as other areas were unaffected.
  • We used a combination of refrigerant dehumidifiers to reduce humidity in the room and desiccant dehumidifiers to blow warm, dry air into the polythene tents. Using both types of humidifiers together creates a very dry atmosphere, accelerating moisture evaporation in a targeted way.
  • We installed humidity sleeves into the concrete and completed weekly visits to check the equipment, take moisture readings, and monitor the overall drying progress.
  • At our weekly visits, we adjusted the tenting to ensure the drying system continued to operate at optimum levels.flood-drying-devon

Outcome

Our swift intervention prevented further damage to the property and ensured our client could reinstate her home in the least amount of time possible. It took approximately six weeks to dry the floors completely.

Upon completion, we issued a certificate of dryness and a final report with all the key information for the homeowner’s records.

Need us?

For swift restoration following a flood or water leak, contact the ServiceMaster Restore Devon team on 01803 200 278 or email office@smcdevon.co.uk

For residential or commercial carpet, rug, upholstery or hard floor cleaning, visit our ServiceMaster Clean website.

Or nationwide, find your nearest ServiceMaster Restore business to see how we can help you today.

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What to do if your home is flooded

Unfortunately, summer is already a distant memory, and we’re facing the wettest months of the year. As we move into autumn and winter, many of our homes may be at risk of flooding. If you find yourself having to deal with this catastrophic event, it’s essential to act quickly to minimise the impact.

Here’s a step-by-step guide from ServiceMaster Restore Devon on what to do if your home is flooded.

Stay Safe

  • Evacuate if necessary and check with the emergency services before returning to your property.
  • Turn off the electricity and gas.
  • Avoid contact with the flood water, which may be contaminated. Wash your hands thoroughly if you touch the water.
  • Wear gloves, a face mask and sturdy footwear when cleaning your home.
  • Keep young children, pets, and vulnerable people away from flooded areas.

Report

  • Contact your insurance company immediately to notify them and begin a claim.
  • Document any damage and take photos and videos to provide evidence.
  • Make an inventory of damaged items.

Clean up

  • Remove standing water with pumps or buckets.
  • Clean and disinfect all areas that have come into contact with the water.
  • Open doors and windows to help ventilate and dry out the area.
  • Remove and dispose of saturated carpets, rugs, upholstery and soft furnishings.
  • Relocate undamaged furniture to a dry area.
  • Use dehumidifiers and fans to help dry out the area.

What next?

Your insurance company will arrange for someone to visit your property to assess the damage. They should then appoint property-drying professionals to help dry your home.

Our cleaning and disaster restoration team is BDMA-trained and accredited to handle flood damage restoration, building drying and dehumidification. We also offer residential and commercial carpet, rug, upholstery and hard floor cleaning by ServiceMaster Clean.

If you would like further advice or help to deal with the aftermath of a flood, please contact ServiceMaster Restore Devon on 01803 200 278 or email office@smcdevon.co.uk

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Flood Drying in Devon

Autumn is now here, so we can expect more rainfall over the coming months and the potential for leaks and flooding. Unfortunately, floodwater can cause extensive property damage, so quick action is essential to minimise the impact. We offer specialised flood and water drying services (as well as residential and commercial carpet, upholstery, rug and hard floor cleaning services) to reduce possible damage and help restore your property swiftly. Here’s a summary of how we can help.

Why ServiceMaster Restore?

ServiceMaster is one of the longest-established disaster restoration companies in the UK and a founding member of the British Damage Management Association (BDMA). We know how to deal with water damage, and our experienced technicians use specialist equipment to restore flooded properties with minimal disruption and delay. We can handle any level of water damage, from minor leaks to severe flooding.

Our Flood drying & restoration process

We begin by assessing the extent of water damage. This process includes identifying the affected areas, determining the type of water (clean, grey, or black), and evaluating the severity of the damage. We use moisture detection tools to map out the areas with elevated moisture levels, even those not immediately visible. This helps us effectively target the drying process.

If standing water remains, we remove it using powerful pumps and industrial-grade wet vacuums. This step is crucial as it prevents further water saturation. If necessary, we’ll remove and dispose of fixtures and fittings if their presence will hinder the drying process. Depending on the type of water, we’ll then sanitise the area to make it safe.

With all standing water removed and the area sanitised, we can begin the drying process.

The process we follow and the equipment we use will depend on the nature of the site and the flood situation. We use industrial-grade dehumidifiers to extract moisture from the air and reduce humidity levels. For trapped moisture in walls and floors, we use injection and tented drying.

Throughout the drying process, we monitor the moisture levels to ensure the drying process is effective and adjust the equipment and techniques as necessary.

Once complete, we issue a dry certificate and a final report with all the key information for the property owner and insurer’s records.

Need our help?

Using ServiceMaster Restore for flood restoration and drying will minimise the damage to your property and mean you can begin reinstating it as soon as possible.

For swift restoration following a flood or water leak, contact the ServiceMaster Restore Devon team on 01803 200 278 or email office@smcdevon.co.uk