How to deal with rainwater flooding

How to prevent and repair rainwater flooding damage to your property.  

In your home or your business, flooding is a most unwelcome event.

Here’s how you can help protect your home and prevent flooding damage and what to do should the worst happen.


How to prevent rainwater flooding

  • Clear drains and gutters to avoid overflow
  • Keep windows closed (where possible)
  • Apply sandbags if you are near banks
  • Waterproofing

How to restore rainwater flooding

After experiencing water damage from flooding, you will be left cleaning up a watery mess.

Whether ripping up carpet or tiles or replacing furnishings, there’s a lot of work ahead to get your home back in order.

Follow these eight water damage restoration tips for cleaning up after water damage.


  1. Prepare for water damage insurance claims

Thankfully, many insurance policies cover unexpected water damage.

Contact your insurance company immediately and take the proper steps to prepare for your claim.

It is important to note water damage to your home is generally covered by a standard homeowner’s insurance policy.

If the damage is considered sudden internal water damage, your policy should protect you.

However, it usually does not cover damage done by lack of maintenance or neglect, nor damage resulting from a flood.

To prepare for your insurance claim, take the following steps:

  • Take photos of the water damage to keep track of household items and home conditions.
  • Keep damaged materials for proof of loss.
  • Be present if an adjuster needs to visit your home.
  • The adjuster will assess the damage to the house, providing you with a proof of loss statement to sign.
  • Additional damages can be added when identified.

  1. Disconnect the power and gas before entering the premises

Before any clean-up, you must shut down the electrical supply and the gas.

Turning off power leading into the affected area, particularly if water rises above electrical outlets, will help reduce the risk of electrical shock. Equally, turning off the gas will prevent harmful fumes from building up and seeping into your home.


  1. Remove important household items

Remove electronics, furniture, and any other valuable items immediately. The quicker you can get items out of the water, the better chance of saving them.

If you don’t have a lot of standing water around the house, you can also try pulling up your carpets and under-padding or even some sticky back tiles to see what you can salvage.


  1. Remove excess water

Removing excess water is the most challenging part of flood recovery.

If it is necessary to turn off the power, take the manual approach.

Gather buckets, towels, and mops to eliminate as much water as possible. This can be physically taxing, so take breaks when necessary.

If you can supply power or a backup generator for your commercial premises, you can hook up an automatic pump or a wet vac to remove the water. Either way, remove the excess water at the earliest possible time.


  1. Dry out the affected area

When excess water has been removed, move on to the drying stage urgently.

Use fans, dehumidifiers, and any open windows to improve air circulation and help dry out the damaged area and then continue to circulate dry air.


  1. Clean and disinfect the damaged area

After the damaged area has had time to dry, use a good disinfectant to remove any bacteria that might have come up through sewers, plumbing, or outside, depending on your water source.

Various affordable and accessible cleaning solutions can help clean the area, including bleach, ammonia, sodium tetraborate decahydrate, vinegar, and bicarbonate of soda.


  1. Take steps to stop mould growth

Once the damaged area has been dried and cleaned, it is time to take preventative steps to stop mould from seriously growing. Apply a mould control spray over the affected area according to the directions on the bottle.

Once the spray dries overnight, it will destroy any mould spores.


  1. Dispose of damaged items in a responsible way

To properly deal with water damage, you must stop the water from entering the premises and drying up as much as possible. Contact your insurance agent and prevent mould from growing. Remove and discard damaged items in the most responsible way that you can.


Need some help with flood restoration?

These are just the basics of flooding restoration. There is much more involved than extracting water from your property.

Stagnant water can prove deadly if ingested following ineffective cleaning and sanitisation following rainwater flooding. As well as extraction, our teams at ServiceMaster Restore will dry, clean and decontaminate your property to ensure no rainwater remains.

We can be on hand within 4 hours for a flooding emergency to help clear water from your property, followed by removal and decontamination from rainwater flooding.

To prevent lasting damage to your property or health, contact your nearest ServiceMaster Restore business to repair any rainwater flooding damage today or call 0845 762 6828 in an emergency.