Tag Archive for: fire safety

ServiceMaster Restore’s top fire safety tips for shared stairwells in housing association buildings.

Shared stairwells are crucial in housing association buildings. They are not merely walkways but serve as essential escape routes. In a fire, these spaces can either save lives or pose risks, depending on their use and upkeep.

Fire safety in shared stairwells relies on simple habits, clearly defined responsibilities, and consistent maintenance.

1. Why shared stairwells matter in a fire

In most housing association blocks, stairwells serve as the primary escape route during an emergency. Residents depend on them to evacuate quickly and safely.

If stairwells are blocked, cluttered, or poorly maintained, evacuation becomes more difficult. Smoke spreads more quickly. Visibility decreases. Panic rises.

A clear stairwell gives people time and space when they need it most.

2. Keep stairwells clear at all times

This is the most important rule.

Avoid storing items in shared stairwells, such as bikes, pushchairs, mobility scooters, furniture, boxes, or rubbish bags. Even small objects can cause tripping hazards or hinder evacuation efforts.

Clutter also fuels fires. Cardboard, fabrics, and plastics burn rapidly and produce thick smoke.

Stairwells must remain clear at all times, even when storage space inside flats seems limited.

3. Prevent smoke and fire spread

Fire doors in stairwells serve a purpose. They help to slow the spread of fire and smoke, thereby protecting escape routes.

Do not wedge fire doors open. Do not tamper with door closers. If a door does not close properly, report it as soon as possible.

Smoke seals and door frames must stay intact. Damage diminishes their ability to contain smoke.

4. Lighting and visibility

Good lighting aids people’s safe movement, particularly in emergencies.

Report broken lights immediately. Emergency lighting must be tested and maintained by the housing association or building manager.

Visibility also relies on clean floors, walls, and handrails. Dirt, smoke stains, or damage can make stairwells more difficult to navigate.

5. Avoid fire risks in shared areas

Never smoke in shared stairwells. Do not leave candles, portable heaters, or electrical devices in communal areas.

Electrical cupboards and meter areas should remain shut and secured. Do not tamper with wiring or equipment.

If you notice exposed wiring, damaged cables, or signs of overheating, report them immediately.

6. Resident responsibilities

Fire safety is not solely the responsibility of the housing association; residents also have a vital role.

If you notice blocked exits, fire doors wedged open, damaged flooring or rubbish left behind, report it to the building manager or housing association.

Fire safety is most effective when everyone shares responsibility, not only during inspections.

7. Why regular cleaning supports fire safety

Clean stairwells are safer stairwells.

Dust, debris, and litter raise slip hazards and can fuel fires. Regular professional cleaning keeps floors clear, signs visible, and handrails safe to use.

It also helps issues stand out earlier, such as damage, obstructions, or misuse of shared spaces.

8. Fire safety relies on everyday actions

Fire safety in shared stairwells relies on consistency, not major changes.

To summarise, ensure escape routes are clear, keep fire doors closed, maintain good lighting, keep spaces clean and well-maintained, and report issues promptly.

These everyday actions protect residents, visitors, and emergency services.

How to have a safe bonfire night.

It’s vital to know Bonfire Night safety tips before enjoying the celebrations.

Read on for some helpful Bonfire Night safety tips to keep you, your family and friends safe this Bonfire Night.

Did you know that the Fire Brigade attends thousands of out-of-control bonfires each year?

Help to keep the Fire Brigade accessible for fires that can’t be prevented by following these simple Bonfire Night safety tips:


Bonfire Safety Tips

  • Check there is no wildlife or pets where you build your bonfire
  • Build your bonfire clear away from buildings, sheds, fences and hedges
  • Don’t light your bonfire with flammable liquids
  • Don’t burn dangerous items such as aerosol cans, paint tins, batteries or foam-filled furniture
  • Always have clear access to plenty of water in case you need to use it (buckets/hose pipe)
  • Never leave a bonfire unattended, and ensure it is damped out when finished

To prevent smoke from entering your home, ensure that windows are closed and doors are shut.

Any clothing worn for the bonfire should ideally be washed quickly to avoid the smell entering your home.


Need smoke or fire and smoke restoration?

Call emergency services immediately if you are unfortunate enough to be impacted by a spreading bonfire.

Our fire and smoke damage restoration experts at ServiceMaster Restore can help with the aftermath and restoration.

For 24/7 professional fire and smoke restoration services, call 0845 762 6828

How ServiceMaster Restore can support you and your policyholders when you need it most.

When your policyholders face a disaster, one of their biggest concerns is cost. As a broker, this is a concern you share. You’ll also want to minimise the cost of restoration work, no matter how complex.

Extra disaster restoration costs often arise from delays or third-party contractors. That’s why, at ServiceMaster Restore, we’ve reduced the costs of restoration work through approved networks to save you and your policyholders time and money.

Let’s see how.


ServiceMaster Restore Plus

In disaster restoration, time is money, so saving time means saving costs. Your policyholders want to know that they can return to their property as soon as possible.

ServiceMaster Restore Plus is a hassle-free addition to your existing coverage. It caters to the diverse needs across sectors to ensure guaranteed same-day callouts, exceptional service, and cheaper claims costs.

How?

Restore Plus is our network of restoration specialists. Being part of it means that with one phone call through our 24/7 Priority Line, you can arrange for someone to be on-site the same day. With Restore Plus, lengthy and costly claims processes are a thing of the past. As soon as disaster strikes, we’ve got you and your policyholders covered.


ServiceMaster Restore Connect

ServiceMaster Restore Connect is our official supplier network, joining you, your policyholders and us with the nation’s most reputable trade experts and contractors.

Through this network, we offer a complete end-to-end solution for restoration work. Whether for a commercial or domestic property, ServiceMaster Restore Connect is a seamless integration of our services that brings together local experts in various trades. So, no matter where you are in the country, you can trust we’ll have an expert at the door the same day.

When your policyholders contact ServiceMaster Restore UK, they’re not only benefiting from 65+ years of experience delivering premium disaster restoration services, but also from approved suppliers that allow us to support on…

  • Drainage Solutions
  • Building Repairs
  • Electrical and Lighting
  • Floor covering, Boarding & Scaffolding
  • Furniture and Upholstery Repairs
  • Plumbing, Water & Heating
  • Refurbishment and Reinstatement work (painting and decorating)
  • Roofing
  • Landscaping
  • Waste Management
  • Pest Control

And we’re not done. As the portfolio of approved suppliers grows, we can support our customers in more ways, ensuring all policyholders get the right help when they need it most.

Choosing ServiceMaster Restore means choosing an end-to-end solution that can mitigate damage, report and complete all restoration works. So, you can spend more time with your policyholders, knowing each client is being looked after, as Restore Plus also means they use our services risk-free. When making a claim, we work within their excess and report before an insurer has even attended the property.

Combined, ServiceMaster Restore and Connect ensure our local experts can be on hand fast to deliver professional solutions. All while making you the hero, by providing great value at a speed that saves time and money.


See the value of a comprehensive restoration service

Join the supply chain for premium end-to-end claims management and disaster restoration solutions from an industry-leading brand with over 65 years of providing evolving and expert services across the UK.

Sign up for ServiceMaster Restore Connect and ServiceMaster Restore Plus and get connected to more local opportunities and be the hero your policyholders need. It’s easy and (not to mention) free!

Or, find your nearest ServiceMaster Restore business to see how we can help you today.

A home fire occurs every 15 minutes in the UK, the equivalent of approximately 93 per day, adding up to over 34,000 a year. These fires result in thousands of deaths and injuries each year, along with billions in property damage. While the numbers are alarming, some of the harm caused by residential fires is avoidable.

A strong home fire safety plan can improve your policyholders’ chances of escaping a fire safely and, in some cases, it may help them avoid one altogether. Share these three important tips on fire safety with your policyholders to help spread awareness.

The best way to stay safe from fires is to stop them from occurring in the first place. Start by implementing these fire safety tips from the experts at ServiceMaster Restore.


Home Fire Prevention

  • Keep flammable materials away from heat sources. If you’re using a portable heater, keep it at least three feet away from flammable objects like furniture, blankets, electronics, and anything combustible.
  • Don’t leave flames or smoking materials unattended, including fireplaces, stovetops, candles and cigarettes. Avoid smoking indoors, and never smoke in bed. The majority of avoidable deaths from home fires are caused by smoking in the UK.
  • Fix or replace frayed electrical cords or wires.
  • Don’t overload plug sockets or extension cables.
  • Have your chimney periodically inspected and kept in good working order.
  • Make sure everyone in the household understands the importance of home fire safety and observes fire-safe habits, including your kids.

Home Fire Safety Equipment

A good home fire safety plan includes having the right supplies and safety equipment on hand. These tools will be your first line of defence in the event of a fire, and they can dramatically improve your ability to react effectively.

  • Install smoke alarms on every floor of your home, in every bedroom, and outside each sleeping area.
  • Inspect and maintain your smoke alarms.
  • A fire extinguisher can keep small, containable fires from growing out of control. Have an extinguisher or fire blanket handy whenever you use cooking or heating equipment.

Fire Safety Planning

During an emergency, reaction time is critical. Beyond the equipment you need, everyone in your household should know what to do if a fire starts. Here are some tips to get you started:

Create a fire safety plan that establishes at least two escape routes and a safe location away from the home where everyone can meet.

  • Make an emergency communications plan to stay in contact during and after a fire.
  • Practice your escape plan twice a year so everyone can act quickly when it counts.
  • Teach children how and when to call 999.

Don’t know what to do next? We do.

Don’t let a fire catch your policyholders off guard. The right preparations and an effective home fire safety plan can mitigate the risk of injury or damage during a residential fire or help prevent a fire emergency altogether.

If disaster does strike, ServiceMaster Restore is here to help your policyholders through the traumatic event of a home fire. With over 65 years of industry experience, you can count on us to provide your policyholders with the peace of mind they need.

Find your nearest ServiceMaster Restore business or call our 24/7 response line on 0800 021 3970 to see how your local experts can help you.

How to have a safe and happy BBQ this summer with ServiceMaster Restore.

Now that the weather is warmer, you’ve probably considered firing up the barbecue if you haven’t already.

After all, nothing says summer like the smell of burgers, steaks, and hot dogs fresh off the grill.

Until something starts burning, that is.

While barbecue grills can cook up large amounts of delicious food, they are also a fire hazard.

But don’t worry! There are easy ways to prevent injury and keep your home safe.

Keep your property out of harm’s way the next time you smoke, sizzle or sauté outside by following a few simple BBQ safety tips from ServiceMaster Restore.


Practice Good Grilling Habits

Whatever kind of barbecue you use, there are a few simple things you can do to reduce your risk of fire or injury.

Here are some grilling safety tips to follow:

  • Set your barbecue away from structures and overhangs, including your main building, shed, garage, trees and other potentially flammable objects.
  • Never use your grill inside, in a tent, or under an outdoor awning. Doing so can pose a fire hazard and cause carbon monoxide poisoning using a gas barbecue.
  • Light any gas or charcoal BBQs using long-length lighters or long matches to avoid getting burned. Keep all ignition sources out of the reach of children.
  • Never leave an actively burning BBQ unattended.
  • Let the grill fully cool before you cover or store it.
  • Clean your barbecue thoroughly and often to reduce flammable build-up inside.

Be Aware of Proper Charcoal Barbecue Safety

Many swear by the taste of food cooked on a classic charcoal barbecue.

This method may be popular, but it also poses unique fire risks.

Keep these safety tips in mind if you own or use a charcoal barbecue:

  • Only add enough charcoal to cover the bottom of the barbecue. Don’t pile too much inside since it could cause ashes and sparks to become airborne, possibly catching nearby objects or your home on fire.
  • Store extra charcoal in a secure place away from other potential fire hazards, preferably in an airtight metal container.
  • Only use starter fluid designed for charcoal. Apply it to cold coals only, and don’t add extra once the BBQ is lit. Otherwise, the flames could get too high, resulting in possible burns or an unconfined fire.
  • Empty your used ashes only when they have cooled. Never store or dispose of them in a bin or leave them on the decking. Even when cooled, ashes can still cause a fire. Dump them on garden soil in a metal receptacle for proper disposal.

Use your Gas BBQ Wisely

Gas barbecue grills are convenient, easy to use, and require less refuelling than charcoal grills.

But they are also susceptible to fire risks. Remember these safety tips if you own a gas BBQ:

  • Open the lid before lighting the barbecue. This allows oxygen to escape and reduces the risk of fire or explosion.
  • Check the gas line and tank fittings regularly for leaks. You can do this by brushing soapy water around these areas. If you see bubbles emerge, there could be a leak somewhere. Replace damaged and leaking parts and make any other repairs before using the barbecue.
  • If you have spare gas cylinders, never store them under a stairway. Place them upright and outside, away from furniture or structures, to minimise fire risks.
  • Turn off your barbecue using the controls first, then close off the gas line at the tank to ensure gas can escape safely.

In need of fire damage restoration?

If the worst should happen and you experience a fire during the warmer months, the professionals at ServiceMaster Restore are always available to help.

We hope you never need to make that call. But if you do, we’ll be there to help with the recovery.

Find your nearest ServiceMaster Restore today or call 0845 762 6828 to see how we can help you in the aftermath.

How we ensured optimal business continuity in 24 hours after substantial fire damage with ServiceMaster Restore+.  

ServiceMaster Restore in Rotherham and Barnsley recently supported a company headquarters after a severe arson attack on the property resulted in significant fire damage to the ground floor.

The property, a substantial, stone-built, double-fronted detached two-storey office building, had to halt, disrupting and hurting their operation.

This is a major issue for businesses after significant damage, as they cannot get running again in much time (if at all!)

According to the London Fire Brigade, nearly 60% of businesses never recover after a fire.

Thanks to ServiceMaster Restore Plus, which streamlines the claims processes through our network of approved and accredited professionals, we restored the business to a safe working environment in twenty-four hours!

Here’s how…


What was the damage?

Fire Damage

The arson attack heavily damaged the left side of the building, necessitating an evaluation of Beyond Economic Repair (BER) contents.

Widespread Debris and Water Damage

The front and ground floor were covered in debris, with approximately 1 inch of water mixed with fire-damaged debris.

Electrical Safety Concerns

Power was cut off by the fire brigade when assisting with the fire.


How ServiceMaster Restore Responded with a same-day callout

  1. Following the emergency callout facilitated by ServiceMaster Restore Plus, the team conducted an immediate assessment.
  2. They then efficiently removed excess water from the right-hand side of the ground floor office area and deployed drying equipment, ensuring optimal levels were maintained.
  3. They then conducted a comprehensive electrical safety test and established a temporary power supply to support drying.
  4. Following this, they cleared extensive debris inside and outside the building and performed a BER assessment of the damaged contents.
  5. To restore the floor and interior, they removed water-damaged commercial vinyl flooring.
  6. Plans were made to overboard the subfloor for restoration and to conduct decor works on skirting boards and walls.
  7. Finally, they implemented ozone generation for deodorisation and thoroughly cleaned the entire property.

The result

When the business was in danger of significant disruption and permanent damage, our swift and effective response mitigated further damage, and the business could continue trading with minimal downtime.

The interventions allowed the client to plan for a return to their offices with minimal impact on their business operations.


Want to optimise business continuity after a disaster?

Through our network of trained and accredited professionals and our swift response through Restore Plus, ServiceMaster Restore’s capability to manage complex commercial property restoration efficiently ensures the continuity of business operations following catastrophic events.

If you require professional restoration services and want to minimise disruption to your business while ensuring unparalleled restoration results, find your nearest ServiceMaster Restore business today to see how we can help you in a crisis.