Tag Archive for: leak

Water damage in commercial properties rarely stays confined. A small leak can quickly extend across floors, walls, and ceilings.

Businesses often discover the full extent of water damage only after operations have been disrupted.

Commercial buildings face unique risks. Large spaces, complex systems, and continuous use allow water to spread quickly and cause significant damage.

Where Water Damage Often Starts in Commercial Buildings

Water damage often begins in areas that are used daily or rarely checked.

Plumbing failures in kitchens, toilets, and plant rooms are common sources. A broken pipe or faulty connection can leak significant amounts of water before detection.

Flat roofs are also vulnerable. Blocked outlets or damaged membranes can cause rainwater to pool and seep inside, often unnoticed until ceilings stain or collapse.

Sprinkler systems and fire suppression equipment can fail unexpectedly. Even minor faults may discharge water across multiple areas.

HVAC systems are another frequent source. Condensation or leaks above ceilings can drip for days before detection.

Why Water Damage Spreads So Fast in Commercial Properties

Open floor plans allow water to spread easily. Raised floors conceal moisture, while ceiling voids move water along cable routes and ducting.

Foot traffic worsens the problem, as staff and customers may unknowingly spread water throughout the building.

Moisture can quickly reach electrical systems, stock areas, and internal partitions.

By the time damage is visible, water may already be deep within the structure.

The Impact on Your Business

Water damage causes more than physical harm. It creates health and safety hazards, such as slippery floors, mould growth, and dangerous electrical systems.

Business disruption is often unavoidable, as some areas may need to close for drying and repairs. Stock, equipment, and documents may also be damaged beyond repair.

Delays can also impact insurance claims. Insurers expect prompt action, and slow responses may increase costs and prolong downtime.

What to Do Immediately

Prompt action is essential when addressing water damage.

  • If safe, isolate the water source.
  • Keep staff and customers clear of affected areas.
  • Photograph visible damage for documentation purposes.

Do not attempt to dry large areas yourself. Commercial water damage requires controlled drying to prevent further spread.

Early professional assistance reduces harm and speeds up recovery.

When Professional Restoration Becomes Necessary

Moisture trapped in floors, walls, and ceilings can continue to cause damage long after the leak is stopped.

Professional restoration teams use specialised equipment to detect hidden moisture, manage drying, and prevent secondary issues such as mould or structural damage. Early intervention protects your property, reduces downtime, and ensures compliance with health and safety regulations.

How ServiceMaster Restore Can Help

ServiceMaster Restore provides emergency water damage restoration for commercial properties across the UK. Our teams respond quickly, assess the full extent of the damage, and begin restoration without delay.

We work with insurers and loss adjusters to keep claims moving and minimise disruption to your business.

If your commercial property has suffered water damage, call 0800 021 3970 or find your nearest ServiceMaster Restore business to see how we can assist today.

The science behind leak detection. 

Water leaks can lead to significant problems if left undetected, no matter how small.

From mould growth to structural damage, the consequences can be dire, so property owners must identify and address leaks quickly.

But how to do this when it’s undetectable to the naked eye?

Disaster Restoration (and prevention) professionals like our teams at ServiceMaster Restore use the latest high-tech leak detection equipment to accurately and precisely pinpoint the source of a leak.

But how does it work?

This blog post breaks down the science behind how our equipment helps to detect leaks within your property.


  1. Infrared Cameras

All objects emit some infrared radiation.

Infrared (IR) cameras (often called thermal imaging cameras) detect radiation in the infrared spectrum and visualise emissions as heat maps.

These detect even the slightest temperature changes caused by water leaks.

The colour variations on the camera’s display also help visualise the presence and spread of moisture.


  1. Acoustic Sensors

When water leaks from a pipe, especially under pressure, it generates a sound.

The frequency and intensity of this sound can vary based on factors like the size of the leak and the pressure within the pipe.

Acoustic sensors, placed strategically, can pick up these sound waves, enabling us to pinpoint the leak’s source even when it’s deep within walls or flooring.


  1. Moisture Meters

When a surface or material gets wet due to a leak, its moisture content rises.

Moisture meters measure the moisture content in various materials.

They employ pin-type probes that penetrate the material or non-invasive sensors that take readings from the surface.

These allow us to detect elevated moisture levels, even if there’s no visible sign of dampness.

This is useful for checking areas prone to moisture accumulation, such as behind walls or under flooring.


The ServiceMaster Restore Response

These tools, when combined, offer a comprehensive and highly accurate method of locating even the most concealed leaks.

By harnessing the science behind these technologies, ServiceMaster Restore ensures prompt and precise leak detection, mitigating potential damage and offering homeowners peace of mind.

With these state-of-the-art tools, we ensure homes and buildings remain safe and dry, nipping potential water damage in the bud and saving you the cost, trauma and damage of restoring preventable damages.


Contact Us

If you think your property may be suffering from water leaks, mitigate potential damage today by finding your nearest ServiceMaster Restore business.

Or, in a crisis, call 0845 762 6828 for 24/7 professional disaster restoration response.

How water damage quickly snowballs into a complex problem through mould.

When your home experiences water damage, whether from a leaking pipe, storm flooding, or a hidden plumbing issue, the immediate concern is often drying out what you can see. But what many don’t realise is that hidden behind walls or beneath flooring, a more serious threat may be forming: mould.

Mould is more than just an unsightly nuisance. It can silently spread, damage your home’s structure, and contaminate your indoor air. Even worse, it poses health risks, particularly for individuals with allergies, asthma, or weakened immune systems. That’s why professional mould remediation is not just helpful, it’s essential.

At ServiceMaster Restore, we see firsthand how quickly mould can escalate after water damage and how thorough, certified remediation makes all the difference in protecting both property and people.

In this blog post, we share how mould spreads after water damage and what you can do to prevent risk and protect your peace of mind.


Does Water Damage Lead to Mould?

Even minor water damage can set the stage for mould to take hold in your home. Mould spores exist naturally in the air, but they only become a problem when they find moisture. Water from a roof leak, a burst pipe, or excessive condensation provides the ideal breeding ground. Once exposed to moisture, mould can start growing indoors in as little as 24 to 48 hours.

Plasterboard, carpeting, insulation, and wood absorb moisture easily, making them particularly susceptible to mould damage. These materials can stay damp long after surface water is removed, allowing mould colonies to thrive unnoticed. While you might be able to mop up a puddle or open a window to air things out, mould problems are rarely visible at first. Without professional tools to detect moisture in hidden areas, the underlying issue often remains unresolved.


How Does Water Affect Mould Growth?

When a home has excessive moisture, from leaks, high humidity, or poor ventilation, mould spores find fertile ground to multiply. Moisture problems support the transformation of otherwise harmless spores into thriving colonies.

Environmental factors inside your home can worsen this. Anything from poor airflow from closed spaces to the habit of keeping open windows during humid weather can all contribute to the ideal conditions for mould growth.

In bathrooms, kitchens, and even cellars, where steam and humidity linger, the absence of working exhaust fans can further exacerbate the issue. So, if you’re wondering how to stop mould growth, the first and most important step is to eliminate the source of moisture. Mould can’t survive without water.

However, it’s important to understand that removing moisture doesn’t automatically remove mould. Mould won’t simply dry up and disappear once the surface looks clean or dry. Mould growing in your home can go dormant when conditions become dry, but it doesn’t die. The moment moisture returns, it can reawaken and continue to spread.

That’s why professional drying and remediation are critical. It’s not just about removing water; it’s about eliminating the conditions that allow mould to return.


Can I Sleep in a Room with Water Damage?

After water damage, especially if you suspect mould is present, it may not be safe to continue living in or using the affected space. Mould spores can contaminate indoor air, even before visible signs appear.

These spores can trigger allergic reactions, respiratory issues, and other health problems in sensitive individuals. People with asthma, seasonal allergies, or compromised immune systems are particularly at risk.

Even healthy individuals may experience symptoms like persistent coughing, eye irritation, or sinus congestion. Some moulds, especially toxic moulds like black mould (Stachybotrys chartarum), can produce mycotoxins with serious health consequences. If there’s a musty odour or you see discoloured patches on walls, ceilings, or flooring, these could be signs of a larger mould issue developing out of sight.

In these cases, it’s best to avoid the area and contact a professional for assessment and cleanup.


What Causes Mould to Grow After Water Damage?

Mould needs four things to thrive:

  1. Spores
  2. Food (organic material like plasterboard or wood),
  3. The right temperature
  4. Moisture

And after water damage, your home may inadvertently provide all of these in abundance.

Dark, damp areas with limited airflow become ideal environments for mould colonies. Materials such as carpet padding, insulation, and even wallpaper glue can trap moisture and become breeding grounds for mould.


The Type of Mould That Grows Indoors (Including Black Mould)

Not all mould is created equal. While some moulds are relatively harmless, others can produce toxic byproducts that impact your health.

Black moulds are the most well-known and feared, but even common indoor moulds, such as Cladosporium and Penicillium, can cause irritation and allergic responses. Colour and appearance alone are not reliable indicators of danger. Mould may appear black, green, white, or even orange, depending on the environment and surface it’s growing upon.

Some toxic moulds may be hidden behind walls or under floors, escaping notice until they cause significant damage or health symptoms. For this reason, a professional mould inspection is invaluable. Certified mould remediation specialists can identify the type of mould, assess its spread, and develop a safe and effective plan for removal.


Signs of Mould Growth After a Water Incident

After water damage, be alert for subtle signs that mould may be growing indoors. A musty or earthy smell is often the first indication. You might also notice peeling paint, warping walls, or staining on ceilings.

But mould isn’t always visible. Invisible signs, such as a rise in allergy symptoms, ongoing headaches, or unexplained respiratory problems, can also signal the presence of mould spores in the air.

Professional detection tools, including thermal imaging and air quality tests, can locate mould that the eye can’t see. By identifying the source early, experts like ServiceMaster Restore can prevent the problem from spreading and help protect your family’s health.


How to Clean Up the Mould Safely and When to Call a Pro

Some homeowners attempt to clean up the mould themselves, especially if it appears in small, isolated areas on tile, glass, or other non-porous surfaces.

A bleach solution can be effective in this case, but up to a point. If mould has penetrated porous materials such as plasterboard, carpet, or ceiling tiles, or if the problem covers more than 10 square feet, it’s not safe or effective to handle it yourself, as you risk spreading mould spores throughout your home and exposing yourself to potential health hazards.

Professional mould remediation teams are trained to contain contaminated areas, use negative air pressure systems, and safely dispose of mould-damaged materials. It’s not just about cleaning, it’s about protecting your home and everyone in it.


How to Prevent Mould Growth After Water Damage

Once water damage occurs, time is critical. The faster you act, the better your chances of avoiding long-term mould problems. That’s why our experts and processes at ServiceMaster Restore stress immediate water extraction, structural drying, and proactive mould prevention through

  • Proper ventilation
  • Using and regularly maintaining exhaust fans
  • Utilising dehumidifiers
  • Keeping indoor humidity levels below 50% to prevent spores from turning into colonies
  • Replacing water-damaged materials quickly and repairing leaks

But even with the best intentions, it’s hard to be certain you’ve eliminated all risk. That’s why professional mould remediation is such a valuable investment; it provides peace of mind that your home is safe, dry, and healthy.


Why Professional Mould Remediation Protects Your Health and Property

To recap, mould is not something to take lightly. Beyond property damage, it threatens the very air you breathe. For homeowners and renters who have experienced water damage, professional remediation isn’t just about cleanup; it’s about restoration, prevention, and protection.

At ServiceMaster Restore, we combine advanced technology with 65 years of expertise to deliver thorough mould inspections, safe removals, and complete structural restoration.

We don’t just eliminate mould, we ensure it doesn’t come back. Our certified specialists understand how mould grows, how to stop it, and safeguard your property from further harm. When it comes to your home and your health, there’s no room for guesswork.

Don’t wait for mould problems to worsen. Find your nearest ServiceMaster Restore business or call 0800 021 3970 24/7 365 days a year for immediate help with mould prevention, cleanup, and water damage restoration.

What is leak detection, and why do you need it?

At ServiceMaster Restore, we have over 65 years of expertise in working with both residential and commercial clients to provide expert damage restoration services.

Whether you’re a homeowner, landlord, loss assessor or adjustor, service provider or a commercial premises, we are here to help you deal with the fallout and recovery from incidents that have damaged your property, be it fire, flood, mould or a burst pipe.

We offer professional leak detection services to people and properties across the UK.


But what is leak detection?

Leak detection is the process of using non-invasive and market-leading technology to locate and address leaks in a property, therefore mitigating potential damage, stress, and repair costs.

When might you need leak detection services?

Leak detection is a crucial way to prevent unnecessary costs and damage to your property.

If you’ve noticed things like:

  • Unexpected increases in your water bill
  • Damp spots or discolouration on walls, ceilings and floors
  • The sound of running water when all faucets are off

You may have a leak that you can’t see.

If you suspect a leak in your property, please contact us immediately for a professional and non-invasive inspection.

As experts in disaster restoration, we know that a leak can occur at any time, which is why we offer our services around the clock.

Our team is always prepared to respond immediately, ensuring a swift initiation of the leak detection and mitigation process.

For a 24/7 rapid response to leaks and property damage, think ServiceMaster Restore.


How leak detection helps you

Professional leak detection services are an investment in the future health of your property.

Ignoring a suspected leak can lead to devastating consequences, including structural damage and expensive repairs.

ServiceMaster Restore uses cutting-edge and market-leading equipment to quickly and effectively identify leaks.

Our technology is designed to cause minimal disruption to your property and allows us to locate leaks without unnecessary destruction.

In doing so, it can:

  • Prevent Expensive Repairs by detecting leaks early and mitigating further damage. Thus, it reduces the overall cost of repairs.
  • Protect Your Property: Unresolved leaks can pose a serious threat to your property’s structural integrity. Our services aim to preserve your property’s condition, thereby protecting its value and appeal.

Suspect a leak in your property?

If you suspect your property may have a leak that you can’t see, don’t delay – contact the experts and get it checked.

Choose ServiceMaster Restore for all your leak detection needs, and experience the peace of mind that comes with knowing your property is in expert hands.

Our combination of professional knowledge, innovative technology, non-invasive methods, and a firm commitment to customer satisfaction makes us a trusted name in disaster restoration.

If you suspect a leak, whatever the time of day, contact us on 0845 762 6828 or find your nearest ServiceMaster Restore business now.

How to know when to claim on restoration work on your property.

When the unexpected happens, time is of the essence. Whatever the nature of the damage to your property, whether water and flood, fire and smoke or mould damage and vandalism, you need to be prepared to take the best course of action for the issue at hand.

But with so many variables and moving parts, it can be hard to know when, in the process of restoring your property, you need to claim on your insurance and what the restoration timeline is for your property.

In this blog post, the disaster restoration experts at ServiceMaster Restore, who regularly work with insurance brokers, loss assessors and adjustors to ensure swift and professional restoration work, walk you through the claims process for disaster restoration work and what to do when.


  1. Stay Safe and Conduct a Damage Assessment

Once you are safe, your first step to determine when to claim on restoration work will be to assess the damage promptly and/or professionally. An early and thorough assessment of the damage will help you know what you’re dealing with to prevent further deterioration, especially with water or mould issues and ensure accurate cost estimates later on, which are crucial for insurance claims.

At this point, you may want to engage restoration experts to conduct an accurate assessment and perform cost estimates, as they are more likely to have the tools and expertise necessary to identify hidden damages to your property.


  1. Make Contact

Whether your property is residential or commercial, the next step is to contact your building’s insurance company.

If you rent your property, inform your landlord about the damage, as they are likely responsible for the repairs. If you are the property owner, contact your insurance provider for any damage covered by your policy as soon as possible.

They are likely to advise you to take one of the following courses of action:

  • Contact their approved disaster restoration company
  • Send them photos for the insurance company to contact a disaster restoration expert
  • Find and contact a disaster restoration company

Logging the Claim with your Insurer

In some incidents, like a flood or burst pipe, which often occur out of hours or during high-demand periods, your insurer may not be able to immediately assist you.

Many restoration companies like ServiceMaster Restore operate 24/7 due to the unexpected nature of the majority of disasters property owners face. Therefore, we’ll be able to assist whenever you need us. In this instance, log a claim with your insurer and utilise their approved contractors or contact a restoration company yourself.

At ServiceMaster Restore, we understand that this aspect of the claims process can often be what hinders essential restoration work from happening as quickly and effectively as it should. That’s why, with ServiceMaster Restore Plus, we have streamlined the claims process. A service that understands the diverse needs across sectors, ensuring that everyone gets a tailor-made experience with a hassle-free add-on to your insurer’s existing cover, offer or policy, which allows us to act quickly 24/7, ensuring rapid response times, reduced costs and an exceptional service.


  1. The Claims Process for disaster restoration

Once the claim has been logged, your insurer is likely to provide a claim form, which you should complete accurately and keep for your records.

After the claim form and emergency repairs are done, your insurer may appoint a loss adjuster to investigate the cost of claims, the cause of the incident, and how much is covered by the insurance policy to agree on a cost.

A restoration expert will then likely provide a quote on restoration and reinstatement work for the property. This quote will then be sent to your insurer to agree on before work commences.

If you disagree with your insurer’s offer, utilise their complaints process if necessary.


When Not to Claim

There are a few reasons why claiming restoration work may not be in your best interest. Including…

  1. Policy Limits

If the damage is extensive and estimated repair costs exceed the maximum payout under your insurance policy, you may instead consider a partial claim or paying for the remaining costs yourself.

Even if repairs are underway, if the policy limit has been reached, the insurance provider might refuse to cover further costs, like alternative accommodation (AA), even if the property remains uninhabitable.

Your insurance provider will assess individual circumstances to determine if a property is truly uninhabitable or unsafe, considering factors beyond the availability of basic amenities.


  1. Lack of Coverage and Exclusions

Some policies might exclude certain types of damage, like certain events or to specific parts of the property. Be aware of any limitations or exclusions in your policy, as this may affect your ability to claim.


  1. Qualifying Repairs and Specific Schemes

Some schemes, like the Right to Repair Scheme, have specific criteria for repairs that are considered qualifying repairs.

If the damage doesn’t fall under the scheme’s definition of a qualifying repair, e.g.:

  • It’s beyond the cost limit
  • The local authority isn’t responsible

Then you won’t be able to claim under this particular scheme.

Furthermore, if the repair is considered an improvement rather than a restoration to the original condition, it might not be covered under certain schemes.


  1. Timing and Delays

When repairs take longer than expected and there are no undue delays caused by you, the insurance provider is likely to cover your alternative accommodation costs, even if the policy limit has been reached. However, if it is established that unnecessary delays were caused on your part, the insurance provider may appropriately refuse to cover additional alternative accommodation costs beyond the policy limit.


  1. Third-Party Claims or Disasters

In certain situations, property damage may occur due to factors entirely beyond your control. If a third party is responsible for the damage, pursuing a claim against them could be the most effective course of action instead of relying on insurance.

Additionally, if the property has been significantly affected by a natural disaster, considering rebuilding or renovating may be a better choice than attempting to restore it to its original state, particularly if the original structure is no longer feasible.


Need help navigating the claims process for disaster restoration?

At ServiceMaster Restore, we work closely with insurance companies to restore your property following most disasters, but if that aspect isn’t covered within your policy, we are happy to take on private cases.

No matter what disaster you’re facing, as a trusted provider for insurers across the UK, we’ll be on hand quickly to deal with the damage to your property.

Call 0845 762 6828 or 0800 021 3970 24/7 in an emergency, find your nearest ServiceMaster Restore business to see how we can help you today.

A new vehicle hits the road in Swansea.

The owner of ServiceMaster Restore Swansea has expanded his fleet with the addition of a brand-new ServiceMaster Restore pickup truck.

This addition to his existing fleet of branded vehicles will allow Jamie to better serve a broad range of clients in residential and commercial properties across the area needing expert disaster restoration services.


Disaster Restoration from ServiceMaster Restore

Fire and Smoke Damage

Our expert fire and smoke damage restoration services help you return to your home or business as quickly as possible.

All our technicians are fully trained in fire mitigation, restoration and corrosion control, giving you the reassurance and results you need in a difficult situation.

Furthermore, acidic residue may continue to cause damage, even after the fire has been put out.

Even a small fire can cause dangerous smoke damage and create soot that needs expert removal to be dealt with.

Our professionals can evaluate what damaged items are salvageable and act quickly to save them.


Flood and Water Damage Restoration

All of our technicians are fully equipped to carry out professional extraction and drying processes to protect your assets and restore your property as close as possible to its prior condition.

Our top-notch equipment is also non-invasive and can be run quietly, so you don’t lose sleep while your home dries.


Leak Detection

We also carry out sophisticated leak detection services to identify water damage before it happens and stop it in its tracks, sparing you the cost and stress of dealing with damage from water in your property.

Our top-of-the-range and non-invasive equipment uses infrared cameras, acoustic sensors and moisture metres to identify a leak and check for moisture to mitigate potential damage and give you peace of mind.


Graffiti and Vandalism Restoration

Graffiti and vandalism can have a huge impact on your corporate image.

First impressions count, and an unsightly building could lead to a loss of business, a reduction in staff morale and a negative public perception

Our specialist products can remove unwanted graffiti from walls to signage, with a rapid response and effective restoration to get your property back to normal in no time.


Trauma Restoration

Whether you need to clean up blood, bodily fluids, drug paraphernalia and other biohazards, we’re here to help.

Once at a scene, we’ll evaluate the extent of the damage and when authority is given, we will immediately begin trauma scene cleanup and restoration procedures.

We sanitise, clean, and deodorise all affected areas for infectious pathogens including HIV, Hepatitis A, B and C and Tuberculosis.

Once the infectious pathogens have been eradicated, we take all steps to return the residence or business to its original state before the incident.


Mould removal and inspection

We’re here to protect you and your property from mould damage by using advanced tools to detect and effectively remove it.

If you have even the smallest suspicion that there may be mould in your property, call the experts and we’ll be here to help put you at ease.


Sanitisation, Deep Cleaning and Disinfection Services

Prevent flu or cold viruses from stopping your commercial property with ServiceMaster Restore’s comprehensive sanitisation, deep cleaning and disinfection services and products.

We carry out room and building contamination, fogging and surface sanitisation services using BDMA-qualified technicians and specialist products that meet the Emerging Pathogen Standard to be effective against many virus strains.

This includes SaniMaster, our effective sanitising and decontamination product widely used within hospitals, food preparation areas and schools to kill 99% of viruses like Cdiff, HIV and enveloped viruses


ServiceMaster Restore Plus

ServiceMaster Restore Plus caters to professionals navigating the intricacies of property claims.

Say goodbye to lengthy claims processes and say hello to being the local hero for your customers through this hassle-free add-on to your existing cover.

Our network of restoration specialists streamlines the claims process, preventing bottlenecks so that we can all be there for the people who need our support, when they need it most, with a guaranteed same-day callout for any disaster restoration work.

This offering also ensures cost efficiency through a tangible decrease in claims costs due to our proactive approach to damage mitigation.


Don’t know what to do next? We do.

Whatever damages your residential or commercial property is facing, ServiceMaster Restore is here to help.

If you’re in Swansea and the surrounding areas, keep your eyes out for Jamie’s new truck or give him a call when you need him on 01792 439940.

Or, nationwide, we’ll be there on 0800 021 3970  in an emergency or find your nearest ServiceMaster Restore business today for support with a range of premium disaster restoration services from your local heroes.

ServiceMaster Restore has been delivering premium disaster restoration services to commercial and residential clients across the UK for over 60 years.

But when we say ‘restoration services’, what do we mean?

In this blog post, we dive into the services offered at ServiceMaster Restore, including:

  • Fire and Smoke Damage Restoration
  • Flood and Water Damage Restoration
  • Leak Detection
  • Graffiti and Vandalism Restoration
  • Trauma Restoration
  • Mould Removal and Inspection
  • Sanitisation, Deep Cleaning and Disinfection Services
  • ServiceMaster Restore Plus

Fire and Smoke Damage Restoration

After a fire, your property will be damaged from the flames themselves, as well as the smoke.

Our expert fire and smoke damage restoration services help you return to your home or business as quickly as possible.

All our technicians are fully trained in fire mitigation, restoration and corrosion control, giving you the reassurance and results you need in a difficult situation.

Furthermore, acidic residue may continue to cause damage, even after the fire has been put out.

Even a small fire can cause dangerous smoke damage and create soot that needs expert removal to be dealt with.

Our professionals can evaluate what damaged items are salvageable and act quickly to save them.


Flood and Water Damage Restoration

Following a flood or when dealing with water damage in your home from a burst pipe, your property quickly becomes at risk from both the water and the mould and bacteria it can leave behind.

All of our technicians are fully equipped to carry out professional extraction and drying processes to protect your assets and restore your property as close as possible to its prior condition.

Our top-notch equipment is also non-invasive and can be run quietly so you don’t lose sleep while your home dries.


Leak Detection

At ServiceMaster Restore, we also carry out sophisticated leak detection services to identify water damage before it happens and stop it in its tracks – sparing you the cost and stress of dealing with damage from water in your property.

Our top-of-the-range and non-invasive equipment uses infrared cameras, acoustic sensors and moisture metres to identify a leak and check for moisture to mitigate potential damage and give you peace of mind.


Graffiti and Vandalism Restoration

The façade of your property is as vital to safeguard as its interiors.

Graffiti and vandalism can have a huge impact on your corporate image.

First impressions count and an unsightly building could lead to a loss of business, a reduction in staff morale and a negative public perception

Our specialist products can remove unwanted graffiti from walls to signage, with a rapid response and effective restoration to get your property back to normal in no time.


Trauma Restoration

Nobody wants to deal with the aftermath of an unexpected trauma.

Our experts at ServiceMaster Restore are trained to help you navigate trauma cleanup cleanly and compassionately.

Whether you need to clean up blood, bodily fluids, drug paraphernalia and other biohazards, we’re here to help.

Once at a scene, we’ll evaluate the extent of the damage and when authority is given, we will immediately begin trauma scene cleanup and restoration procedures.

We sanitise, clean, and deodorise all affected areas for infectious pathogens including HIV, Hepatitis A, B and C and Tuberculosis.

Once the infectious pathogens have been eradicated, we take all steps to return the residence or business to its original state before the incident.


Mould removal and inspection

Mould can be a nasty and dangerous presence on your property.

Responsible for damage to your home or business and likely causing ill-health for its inhabitants, mould must be dealt with swiftly and effectively.

At ServiceMaster Restore, we’re here to protect you and your property from mould damage by using advanced tools to detect and effectively remove it.

If you have even the smallest suspicion that there may be mould in your property, call the experts and we’ll be here to help put you at ease.


Commercial-specific Services

Sanitisation, Deep Cleaning and Disinfection Services

Serious damage to your business, education or healthcare facility can also come from viruses.

Prevent flu or cold viruses from stopping your operation with ServiceMaster Restore’s comprehensive sanitisation, deep cleaning and disinfection services and products.

We carry out room and building contamination, fogging and surface sanitisation services using BDMA-qualified technicians and specialist products that meet the Emerging Pathogen Standard to be effective against many virus strains.

This includes SaniMaster, our effective sanitising and decontamination product widely used within hospitals, food preparation areas and schools to kill 99% of viruses like Cdiff, HIV and enveloped viruses


ServiceMaster Restore Plus

ServiceMaster Restore Plus caters to professionals navigating the intricacies of property claims.

Say goodbye to lengthy claims processes and say hello to being the local hero for your customers through this hassle-free add-on to your existing cover.

Our network of restoration specialists streamlines the claims process, preventing bottlenecks so that we can all be there for the people who need our support, when they need it most, with a guaranteed same-day callout for any disaster restoration work.

This offering also ensures cost efficiency through a tangible decrease in claims costs due to our proactive approach to damage mitigation.


Don’t know what to do next? We do.

Whatever damages your residential or commercial property is facing, ServiceMaster Restore is here to help.

Backed by over 60 years of experience delivering professional and comprehensive disaster restoration, prevention and mitigation services across the UK with the latest tools and expertise to help you recover from whatever life throws at you.

Disasters don’t work just 9-5 and neither do we. Our teams are on hand through our hotline 24/7, 365 days a year.

We’ll be there on 0800 021 3970 if you need us in an emergency.

Or, nationwide, find your nearest ServiceMaster Restore business today for support with a range of premium disaster restoration services from your local heroes.