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The restoration experts share everything you need to know about smoke damage in your home. 

Are you recovering from a fire in your home?

Because the fire is out, it doesn’t mean the damage is done.

A surprising amount of damage from fire isn’t caused by the fire itself but by the smoke residue.

To make matters worse, soot and smoke damage can worsen even after the flames are out.

This blog examines how smoke damage impacts your home and how to deal with it.


Understanding smoke

Smoke can affect areas untouched by flames, spreading to unaffected rooms and causing further damage.

A lot of the harm from smoke is down to the fact that it brings high temperatures from the fire, but that is not the only reason the smoke is harmful – there is also the acidic content to consider.

According to a study from Michigan State University, between the heat and the corrosive properties, smoke inhalation is the primary cause of death for indoor fires and one of the biggest obstacles to getting your home and your life back in order following a fire.

Soot

Furthermore, where there is smoke, there’s usually soot.

Soot is another by-product of fires.

It is a powder-like or greasy substance comprised primarily of carbon.

Soot presents many health hazards, and prolonged exposure carries a risk of cancer, including skin cancer and cancer of the oesophagus, lungs, and bladder.

It’s one of the reasons that diesel exhaust is dangerous, and it’s responsible for over a quarter of hazardous air pollution on Earth.

Long story short, you don’t want soot in your home.

Smoke and soot can affect your home’s structure and belongings alike.

It’s different from the harm that fire causes, and fixing it can be one of the most lasting and strenuous aspects of fire damage clean-up.


How does smoke affect your home?

Acids

Smoke often contains several different acids.

The makeup may vary depending on the fire that caused it, but you can usually count on acids related to carbon and sulphur.

However, scientists are still making discoveries about what smoke is made of.

As recently as 2011, researchers discovered a kind of acid in smoke that they hadn’t previously known about. And even smoke that isn’t acidic can still cause harm.

Corrosion and metal damage

One glaring effect that smoke can have is on the metal in your home.

Depending on the kind of smoke and type of metal, effects can range from tarnishing to outright corrosion.

Smoke can affect many parts of your home, from small details like doorknobs and kitchen fittings to the structural elements and pipes.

Corroded pipes, in particular, are dangerous due to being at risk of leaking and causing further damage from water.

Porous material damage

Smoke also causes permanent discolouration of porous materials often used in home construction.

This includes plastics and marble that may be used in countertops or tiles – all of which can start to occur in just minutes.

Likewise, hardwood floors are porous, giving smoke plenty of hiding spots.

In some cases, good mopping and deodorising can work. But many times, the floor needs to be refinished or even replaced.

Even if your floors and walls aren’t porous, they may still be at risk.

Smoke odour and permanent stains can set in on walls and synthetic carpets.

Acidic residues left behind may eat away at wall coverings like paint or wallpaper.

DIY: Reducing damage

You can do a little to reduce the harm on your own.

To start, rub any affected metal surfaces with olive oil or vegetable oil and leave it there.

This isn’t a long-term solution, but it will slow or prevent pitting and discolouration until professionals can arrive for a professional cleaning.


Items commonly damaged by smoke:

Carpets and rugs

Carpets and rugs made of synthetics may be permanently stained in a matter of days.

Cleaning is often possible if the carpets aren’t damaged by heat, water, or any chemical agents used to fight the fire.

But the cleaning must be done before the damage becomes permanent.

Curtains and upholstery

Curtains and upholstery can similarly become yellow.

Cleaning fabrics often requires special tools like alkaline cleaners since trying to vacuum these things can spread soot instead of cleaning them.

It’s best to call in experts who know how to clean smoke damage

Furniture

Smoke can harm your furniture, whether made of porous wood or corrodible metal.

Like upholstery, the other parts of your furniture are at risk if you use the wrong cleaning agent.

It’s easy to damage varnishes, paints, and wood stains when trying to clean smoke damage, just as it’s easy to rust metal.

Clothing

Soot can be stuck in clothing, like other fabrics around the home.

Like those other fabrics, they may require special cleaning techniques and solutions, and time is still of the essence before staining becomes permanent.

Tossing clothing into the washing machine may cause a smoke odour to set, and it may not get the sooty oil out of your clothing.

Chemicals left behind in soot can cause skin irritation, making it all the more important to get them cleaned thoroughly, promptly, and professionally.

Some dry cleaners will handle smoke-damaged clothes, but not all do.

Appliances

The corrosive effects of smoke extend to the inside and outside of your appliances.

Smoke odour can permeate the interior of your fridge and other appliances, and the caustic effects of smoke residue can damage the electrical systems.

Plastic

Plastic is highly porous, so it collects more soot than anything else in your home.

Plastics will start discolouring in minutes.

If possible, wipe them down with an alkaline cleaning solution.

Most things should wait for professionals, but if you can act on your plastic, do so quickly.

Porcelain

Porcelain, like bathroom fixtures, can discolour within hours if not cleaned.

Wipe residue away to prevent etching.

You may also want to wash it with soap.

Both measures can buy you some time before the professionals come in.


How to clean smoke damage

Depending on the material, you have anywhere from minutes to days to begin smoke damage restoration.

Generally, the sooner you can deal with it, the better.

But there is a list of priorities.

Some materials are more resistant to soot than others, and time is precious when cleaning up after a fire.

The best thing is to call in the experts, but in the meantime, here are some tips:

Within minutes

  • Wash as much porous material as you can.
  • Clean porous floorings like tile, marble, wood, plastic and PVC.

Damage to these materials becomes irreversible very quickly.

  • For plastics, use an alkaline cleaner.

Within hours

  • Wipe any metal down with cooking oil to buy yourself some time for a more thorough cleaning.

The oil will act as a barrier, helping prevent further damage and rust.

  • Wood furniture may begin to lose its finish, so clean it as much as possible.
  • For finished wood, an all-purpose cleaner can help you stave off damage until the pros arrive.
  • Porcelain fixtures start staining during this time, so wipe them down and clean them with soap if possible.

Within days

You’ll start seeing permanent discolouration of fabrics like clothing, upholstery, curtains, and carpeting.

You may also start seeing discolouration on your walls, as well.

It may be tempting to vacuum these things, but most household vacuum cleaners aren’t powerful enough.

Instead of cleaning soot, they’ll transfer it to the next thing you try to vacuum.

Don’t try to wash papered or painted walls on your own, clean carpet, or touch anything sooty with your bare skin.

Instead, wear rubber gloves to prevent the oil transfer from your skin, setting the soot.

Cleaning certain things without the correct equipment can worsen the problem, and exposing your skin to soot can be a health hazard, spreading soot to other parts of your home.

As soon as possible, call restoration professionals.

Clean-up and restoration experts like ServiceMaster Restore have the right equipment, machinery and protective clothing to save as much as possible as fast as possible.


How to restore smoke damage

The salvageability of an item will depend on what it is and how quickly it is cleaned.

Many plastics and metals will likely need to be replaced.

However, a trained professional can quickly evaluate what is salvageable and what is a waste of time to restore.

Bringing in a pro isn’t just about getting the proper equipment to save your belongings.

It’s about having someone there who knows how smoke affects things and how quickly.

It is about someone who can look at the tile floor and know if it can be saved or if that time is better spent trying to save your metal appliances.

It’s about having enough hands to do both, if possible.

The fact is that getting smoke damage restoration experts into your house as soon as possible is the best way to save as much of your home as possible.


Contact ServiceMaster Restore

Fortunately, there are experts from ServiceMaster Restore available to you 24/7 on our emergency hotline, 0845 762 6828.

As leading cleaning and disaster restoration experts for over 60 years, our technicians are here to help you in whatever crisis you may be facing.

When dealing with smoke damage, there is a lot to take in.

This information may be overwhelming, but it is what we do.

For smoke damage restoration and support during a crisis, find your nearest ServiceMaster Restore business today.

How the ServiceMaster Clean Devon team restores flooding damage in a flash.

At this time of year, winter storms bring sudden heavy rainfall that can flood homes and properties.

Floodwater can cause extensive property damage and create a possible health hazard from contaminated water, so clearing up after a flood requires expert and prompt remedial care.

With 60 years of expertise, ServiceMaster Restore is one of the longest-established disaster restoration companies in the UK and a founding member of the BDMA, which sets the industry standards for fire and flood restoration.

They use experienced technicians and specialist equipment to restore properties to their pre-loss condition with minimal disruption and delay.

This recent case study from ServiceMaster Clean Devon‘s Restore Team provides insight into the process and the benefits of using their services.


What was the problem?

The team were called to assist after a 1902 mid-terraced property was flooded during a heavy downpour.

Black water had entered the house via the front entrance and, due to its volume, passed throughout the ground floor, affecting the kitchen to the rear, the front living room (including a timber-clad understairs cupboard that houses a washing machine and an upright fridge freezer), and the lower section of the carpeted staircase.

The water levels reached approximately 0.6 metres.

Upon our arrival, the homeowner was removing contents from the affected areas.

There was extensive saturation and deposited sediment, particularly beneath the kitchen units.


Solution

First, the team undertook a moisture assessment, which showed high levels as expected.

However, the readings were lower than anticipated in the living room, at skirting levels and to the decorated lower walls, meaning remediation needn’t require major strip-out works to this room.

They then completed a visual inspection of the property:

  • The original historic tiled floor showed no obvious structural defects and has reportedly withstood several similar occurrences. Therefore, we left this structure intact and monitored it throughout the cleanup.
  • They found signs of damage to the understairs cupboard, which had timber tongue and grooved cladding and would need removal.
  • Within the kitchen, the base kitchen units were damaged and would need removal to allow a complete sanitising treatment and facilitate the operation of our drying system.

With the assessment complete, the team began the remedial works, which included:

  • Removal of the kitchen base units and range oven.
  • Removal of all the understairs timber cladding.
  • Thorough rinse, extraction and sanitisation of all affected materials.
  • Injection and tented drying to the affected walls and floors to dry all the trapped moisture.

Outcome

Our input prevented further damage to the property, made it safe and ensured it dried out swiftly.

The homeowner was able to begin reinstating their home in the quickest possible time.

Upon completion, the team issued a dry certificate and a final report with all the essential information for the homeowner and insurer records.


In a pinch?

For expert disaster restoration services, find your nearest ServiceMaster Restore business or contact the ServiceMaster Clean Devon team on 01803 200 278 or email office@smcdevon.co.uk.

Meet the new owner of the brand-new ServiceMaster Restore franchise business in Bath and Bristol.

ServiceMaster Restore is a nationwide disaster restoration franchise which has operated in the UK since 1959.

The brand’s latest franchisee, Edgar Thoemmes, comes from a small business background, having set up three businesses over the last 15 years and built them to a high standard.

His latest venture, a ServiceMaster Restore franchise covering Bath and Bristol, uses his wealth of experience to oversee a less typical operation: disaster restoration.

The work of disaster restoration professionals can take many shapes.

But it’s safe to say it’s not your average day job, as it can involve cleaning and restoring properties after disasters like fire and flooding, biohazards and trauma scenes.

It is also safe to say that sometimes, we can all be guilty of harbouring some morbid curiosity around this line of work.

So much so that it has even inspired ‘The Cleaner’, a recent BBC TV show starring Greg Davies.

But what makes someone start work as a disaster restoration professional? And what does their work mean for the general public?

We sat down with Edgar and his new General Manager, Adrian Matusik, to discuss their new business and the value of their services to the local community.


Their roles

As General Manager, Adrian will be responsible for the day-to-day operation of ServiceMaster Restore Bath and Bristol, with Edgar driving the business and its expansion from a strategic point of view.

“Altogether, we bring more than 75 years of experience across different fields, which we all specialise in,” says Adrian.


Background

Adrian has been led to ServiceMaster Restore through his interest in construction.

“I’m fascinated by construction,” he says.

“How things were built 1000 years ago, a hundred years ago, and how we are going about it today.”

Naturally, Adrian’s background includes 15 years in construction management.

He began as an on-site labourer before progressing through management to become a Senior Site Manager and won multiple awards for his attention to detail and site management skills.

He says this gave him plenty of valuable expertise, which he can use in his new role.

“Construction management is all about problem-solving and being efficient and honest. My construction background will give me a wealth of knowledge to restore the product to the highest standards and ensure the customer is happy.”

“[I’m] looking to build out a team that can scale quickly, so it’s vital that we get that team in place from day one,” Edgar adds.

Therefore, he began hiring early, with Adrian being the perfect first recruit.

“[Adrian has] got so much experience [and] expertise in his area and the right attitude and hands-on approach [to] the work [and] supporting customers,” says Edgar.


What can you expect from ServiceMaster Restore?

ServiceMaster Restore is a disaster recovery and specialist cleaning company with the experience and latest equipment to handle difficult and potentially grizzly situations quickly and with understanding and compassion.

Whether it’s:

  • Leak Detection
  • Trauma cleaning
  • Fire and smoke
  • Flood and water
  • Leak detection
  • Graffiti and Vandalism
  • Mould removal and inspection

ServiceMaster Restore will help restore property damage or trauma in the first 24 hours.

“Our goal is to offer a complete end-to-end disaster recovery solution for property managers, brokers, [and] facilities managers,” Edgar says.

Because of his background, Adrian is well prepared to serve clients in the Bath and Bristol region thanks to his keen eye for detail and excellent customer skills.

“The customer is there to be helped, and we are there to help. I would like us to be associated with a positive approach,” he says.

“From the day we meet the customer, they can always count on us to ensure that they are fully taken care of and that the property is restored to the highest finish possible.”

He says he is excited to begin supporting people in the local area and delivering satisfaction to them in their time of need.

“Seeing other people in the franchise that are delivering excellent quality and seeing happy faces on customers is really exciting,” he says.

“I think it’s priceless. You’re helping people with something terrible that happened to them, and it’s like Christmas has come early for them. It’s something that has no price tag.”


Contact Us

If you need professional, compassionate and fast-acting disaster restoration services in the Bristol and Bath region and would benefit from the services and support from local experts backed by over 60 years of industry experience, contact the team at ServiceMaster Restore today on 0117 205 3507 or find your nearest ServiceMaster Restore business to learn more about our coverage nationwide.

Different types of flooding and how to combat them.

When you think of flooding, it probably seems straightforward: rain, rain, rain, with nowhere to go… flooding.

However, it isn’t quite so simple.

There are various types of floods, and the damage each can do to your home can be different.

Knowing which types of floods could affect your home is essential to better prepare for the disaster.

Different Types of Floods:

  • Coastal flood
  • River flood
  • Flash flood
  • Groundwater flood
  • Sewage flood

Coastal Flooding

A coastal flood is an accumulation of water on land caused by waves, tides, storm surge, or heavy rainfall.

Coastal areas are prone to flooding because they are near the ocean.

Due to climate change, the risk is expected to continue to grow.

According to the Office for National Statistics, over 5.3 million residents live in coastal towns in England and Wales, of which 3.5 million live in seaside towns and 1.9 million in other coastal towns.

Coastal flooding can have dire consequences, from drownings and injuries to contaminated water-caused sicknesses to mental health problems.

Some of these include mental health issues caused by stress during the flooding, injuries while attempting to escape from the water or falling debris, respiratory illness due to damp environments that can lead to mould damage, and coming into contact with contaminated flood water.

There are three levels of coastal flooding:

  • Minor: Low likelihood of property damage and not directly life-threatening
  • Moderate: Elevated likelihood of property damage and possibly life-threatening
  • Major: Significant likelihood of property damage and seriously life-threatening

River Flooding

A river flood occurs when water rises over the top of riverbanks.

Any size of river and stream has the potential to flood, with rivers having an increased potential to overflow once every two years.

Typically, river flooding is caused by extreme rainfall, long-lasting thunderstorms, combined rainfall and snowmelt, and ice jams.

These pulses of melting snow or rain cause water to rise above the riverbanks and flood surrounding areas.

Though river floods can usually be predicted, there is potential for unexpected property damage if a dam or dike breaks.

However, most of the causes of river floods often stem from storms that allow enough warning for those in surrounding areas to evacuate safely.


Flash Flooding

Flash flooding begins within 6 hours of heavy rainfall and is often caused by severe thunderstorms and other weather patterns.

Flash floods can also be the result of a dam or levee breaking.

Several factors contribute to the severity of a flash flood, including:

  • The intensity of the rainfall
  • Location of the rainfall
  • Landscape
  • Soil type and condition

Urban areas are more prone to flash floods than suburban or rural areas, and the damage is likely to be greater with less soil to soak up the water.

However, the lack of soil is not the only reason for this increased risk of flash floods.

Areas that have soil but haven’t seen rain in some time are in similar danger since the water cannot be absorbed by the soil fast enough, leading to water quickly running off to lower areas.

The greatest danger with flash flooding is that it can occur quickly and leave little time to prepare.

Those in areas of heavy rainfall are urged to know the difference between flood watches and warnings to identify if an evacuation is needed.

Most flood-related deaths are the result of flash foods.

They can also lead to significant structural damage to homes, including foundation damage, damage to appliances, and long-term harm resulting from mould.


Groundwater Flooding

Groundwater floods are usually the result of inundated drainage systems by significant rain that causes water to overflow into streets and nearby properties.

They are equally likely to occur in urban and rural areas.

Fortunately, groundwater flooding happens gradually when the water levels are shallow, so homeowners often have time to remove their possessions.

However, this groundwater flooding can be troublesome because it may persist for weeks or months until the soil can absorb the standing water.

As a result, they can lead to significant danger to homes, with an increased likelihood of structural damage to properties and more risk to long-term risks such as mould.


Sewage Flooding

Sewage flooding is caused when unexpected heavy rainfall overwhelms sewage systems or treatment plants, causing them to break down and release untreated sewage into water bodies.

Sewage floods are arguably the most unpleasant, with sewage leaking through pipes or drains or coming up through toilets, sinks, or showers.

These floods are the most hazardous because the water is contaminated with harmful bacteria and chemicals that can cause infections, diarrhoea, fever, vomiting, and other diseases.

Fast response and a thorough and detailed clean-up by experts familiar with sewage cleanup services are vital in these situations.


Recover from Flooding Damage to Your Home

No matter the type of flood, the damage to your home can be severe.

Each home flooding situation is different and requires an expert to know the correct steps that need to be taken and how to best recover from the damage.

ServiceMaster Restore has qualified flood and water damage restoration experts who are highly skilled and can get your home back to normal as quickly as possible after a flood occurs.

See how your local experts can help you by finding your nearest ServiceMaster Restore business today.

How we ensured optimal business continuity in 24 hours after substantial fire damage with ServiceMaster Restore+.  

ServiceMaster Restore in Rotherham and Barnsley recently supported a company headquarters after a severe arson attack on the property resulted in significant fire damage to the ground floor.

The property, a substantial, stone-built, double-fronted detached two-storey office building, had to halt, disrupting and hurting their operation.

This is a major issue for businesses after significant damage, as they cannot get running again in much time (if at all!)

According to the London Fire Brigade, nearly 60% of businesses never recover after a fire.

Thanks to ServiceMaster Restore Plus, which streamlines the claims processes through our network of approved and accredited professionals, we restored the business to a safe working environment in twenty-four hours!

Here’s how…


What was the damage?

Fire Damage

The arson attack heavily damaged the left side of the building, necessitating an evaluation of Beyond Economic Repair (BER) contents.

Widespread Debris and Water Damage

The front and ground floor were covered in debris, with approximately 1 inch of water mixed with fire-damaged debris.

Electrical Safety Concerns

Power was cut off by the fire brigade when assisting with the fire.


How ServiceMaster Restore Responded with a same-day callout

  1. Following the emergency callout facilitated by ServiceMaster Restore Plus, the team conducted an immediate assessment.
  2. They then efficiently removed excess water from the right-hand side of the ground floor office area and deployed drying equipment, ensuring optimal levels were maintained.
  3. They then conducted a comprehensive electrical safety test and established a temporary power supply to support drying.
  4. Following this, they cleared extensive debris inside and outside the building and performed a BER assessment of the damaged contents.
  5. To restore the floor and interior, they removed water-damaged commercial vinyl flooring.
  6. Plans were made to overboard the subfloor for restoration and to conduct decor works on skirting boards and walls.
  7. Finally, they implemented ozone generation for deodorisation and thoroughly cleaned the entire property.

The result

When the business was in danger of significant disruption and permanent damage, our swift and effective response mitigated further damage, and the business could continue trading with minimal downtime.

The interventions allowed the client to plan for a return to their offices with minimal impact on their business operations.


Want to optimise business continuity after a disaster?

Through our network of trained and accredited professionals and our swift response through Restore Plus, ServiceMaster Restore’s capability to manage complex commercial property restoration efficiently ensures the continuity of business operations following catastrophic events.

If you require professional restoration services and want to minimise disruption to your business while ensuring unparalleled restoration results, find your nearest ServiceMaster Restore business today to see how we can help you in a crisis.

How to have a safe bonfire night.

It’s vital to know Bonfire Night safety tips before enjoying the celebrations.

Read on for some helpful Bonfire Night safety tips to keep you, your family and friends safe this Bonfire Night.

Did you know that thousands of out-of-control bonfires are attended by the Fire Brigade each year?

Help to keep the Fire Brigade accessible for fires that can’t be prevented by following these simple Bonfire Night safety tips:

Bonfire Safety Tips

  • Check there is no wildlife and no pets where you build your bonfire.
  • Build your bonfire clear away from buildings, sheds, fences and hedges.
  • Don’t light your bonfire with flammable liquids.
  • Don’t burn dangerous items such as aerosol cans, paint tins, batteries or foam-filled furniture.
  • Always have clear access to plenty of water in case you need to use it (buckets/hose pipe)
  • Never leave a bonfire unattended, and ensure it is damped out when finished.

To avoid smoke getting into your home, remember to close windows and keep doors closed.

Any clothing worn for the bonfire should ideally be washed quickly to avoid the smell entering your home.

Need smoke or fire and smoke restoration?

If you are unfortunate enough to be impacted by a spreading bonfire, call emergency services immediately.

For the aftermath and restoration, our fire and smoke damage restoration experts at ServiceMaster Restore can help.

For 24/7 professional fire and smoke restoration services, call 0845 762 6828

The science behind leak detection. 

Water leaks can lead to significant problems if left undetected, no matter how small.

From mould growth to structural damage, the consequences can be dire, so property owners must identify and address leaks quickly.

But how to do this when it’s undetectable to the naked eye?

Disaster Restoration (and prevention) professionals like our teams at ServiceMaster Restore use the latest high-tech leak detection equipment to accurately and precisely pinpoint the source of a leak.

But how does it work?

This blog post breaks down the science behind how our equipment helps to detect leaks within your property.

  1. Infrared Cameras

All objects emit some infrared radiation.

Infrared (IR) cameras (often called thermal imaging cameras) detect radiation in the infrared spectrum and visualise emissions as heat maps.

These detect even the slightest temperature changes caused by water leaks.

The colour variations on the camera’s display also help visualise the presence and spread of moisture.

  1. Acoustic Sensors

When water leaks from a pipe, especially under pressure, it generates a sound.

The frequency and intensity of this sound can vary based on factors like the size of the leak and the pressure within the pipe.

Acoustic sensors, placed strategically, can pick up these sound waves, enabling us to pinpoint the leak’s source even when it’s deep within walls or flooring.

  1. Moisture Meters

When a surface or material gets wet due to a leak, its moisture content rises.

Moisture meters measure the moisture content in various materials.

They employ pin-type probes that penetrate the material or non-invasive sensors that take readings from the surface.

These allow us to detect elevated moisture levels, even if there’s no visible sign of dampness.

This is useful for checking areas prone to moisture accumulation, such as behind walls or under flooring.

The ServiceMaster Restore Response

These tools, when combined, offer a comprehensive and highly accurate method of locating even the most concealed leaks.

By harnessing the science behind these technologies, ServiceMaster Restore ensures prompt and precise leak detection, mitigating potential damage and offering homeowners peace of mind.

With these state-of-the-art tools, we ensure homes and buildings remain safe and dry, nipping potential water damage in the bud and saving you the cost, trauma and damage of restoring preventable damages.

Contact Us

If you think your property may be suffering from water leaks, mitigate potential damage today by finding your nearest ServiceMaster Restore business.

Or, in a crisis, call 0845 762 6828 for 24/7 professional disaster restoration response.

What is leak detection and why do you need it?

At ServiceMaster Restore, we have over 60 years of expertise in working with both residential and commercial clients to provide expert damage restoration services.

Whether you’re a homeowner, landlord, loss assessor or adjustor, service provider or a commercial premise, we are here to help you deal with the fallout and recovery from incidents that have damaged your property, be it fire, flood, mould or a burst pipe.

We are proud to announce that as of the July 2023, we are now offering professional leak detection services to people and properties across the UK.

But what is leak detection?

Leak detection is the process of using non-invasive and market-leading technology to locate and address leaks in a property, therefore mitigating potential damage, stress, and repair costs.

When might you need leak detection services?

Leak detection is a major way of preventing unnecessary costs and damage to your property.

If you’ve noticed things like:

  • Unexpected increases in your water bill
  • Damp spots or discolouration on walls, ceilings and floors
  • The sound of running water when all faucets are off

You may have a leak that you can’t see.

If you suspect a leak in your property, contact us immediately for a professional, non-invasive inspection.

As experts in disaster restoration, we know that a leak can occur at any time, which is why we offer our services around the clock.

Our team is always prepared to respond immediately, ensuring a swift initiation of the leak detection and mitigation process.

For a 24/7 rapid response to leaks and property damage, think ServiceMaster Restore.

How leak detection helps you

Professional leak detection services are an investment in the future health of your property.

Ignoring a suspected leak can lead to devastating consequences, including structural damage and expensive repairs.

ServiceMaster Restore uses cutting-edge and market-leading equipment to quickly and effectively identify leaks.

Our technology is designed to cause minimal disruption to your property and allows us to locate leaks without unnecessary destruction.

In doing so, it can:

  • Prevent Expensive Repairs by detecting leaks early and mitigating further damage. Thus, reducing the overall cost of repairs.
  • Protect Your Property: Unresolved leaks can pose a serious threat to your property’s structural integrity. Our services aim to preserve your property’s condition, thereby protecting its value and appeal.

Suspect a leak in your property?

If you suspect your property may have a leak that you can’t see, don’t delay – contact the experts and get it checked.

Choose ServiceMaster Restore for all your leak detection needs, and experience the peace of mind that comes with knowing your property is in expert hands.

Our combination of professional knowledge, innovative technology, non-invasive methods, and a firm commitment to customer satisfaction makes us a trusted name in disaster restoration.

If you suspect a leak, whatever the time of day, contact us on 0845 762 6828 or find your nearest ServiceMaster Restore business now.

How to remove hazardous waste from your premises.

As the private landlord of a residential tenanted building or the manager of a housing association, there may be occasions where you have to deal with hazardous waste that previous occupants have left on your property.

This is naturally not an ideal situation for you.

Particularly as you may not know what to do next.

Thankfully, at ServiceMaster Restore, we do.

As experts in damage restoration, we know how to safely dispose of dangerous materials and restore your premises to their original condition.

Chiefly, all hazardous waste should be handled cautiously and disposed of quickly, as they can be dangerous for your health.

So, if a tenant has moved out and left hazardous waste, how should you deal with it?

Types of hazardous waste

Hazardous waste covers a wide range of unpleasant substances.

The types of hazardous waste we’ve come across in vacant residential properties include:

  • Drug paraphernalia, such as needles and syringes (sharps)
  • Human and animal waste
  • Bodily fluids
  • Rotten food
  1. Carry out a risk assessment

Before beginning any clean-up, undertaking a risk assessment is necessary to determine the type of waste and how to dispose of it.

Removing hazardous waste will require the correct personal protective equipment (PPE) and the proper biohazard cleaning and sharps removal equipment.

  1. Clear and clean the property

The first step must be to sanitise and clear the property of all waste.

Then the property will require a deep clean to prepare for the next occupant.

  1. Use a professional restoration and cleaning service

Given the health risk and specialist nature of waste clearance cleaning, we recommend using a professional restoration and void cleaning company like your local ServiceMaster Restore.

They will have the skills and the equipment to remedy the waste effectively and safely.

The sooner your property is restored, the sooner you can let it to new tenants.

At ServiceMaster Restore, we provide restoration and waste removal services to housing associations, private landlords, and environmental health departments.

Our teams are fully trained in all aspects of hazardous and biohazardous waste removal, including the safe collection and disposal of used needles and sharps.

We can also remove fridges, freezers and mattresses requiring unique disposal.

With the waste cleared, we carry out a deep clean and decontamination.

We can also provide fogging, where very fine droplets of disinfectant are sprayed throughout a room to disinfect it thoroughly, or Ozone treatment, which removes unwanted odour and kills mould, vermin and microorganisms.

Contact ServiceMaster Restore

If your property has suffered damage from hazardous waste, contact your local experts at ServiceMaster Restore to help with the clean-up.

With fast response times to callouts in emergencies and preventative solutions to mitigate the reoccurrence of issues, whatever the damage, we will be there for the aftermath.

In an emergency, call 0845 762 6828 or find your nearest ServiceMaster Restore business to see how your local experts can help.

Looking for ways to commemorate the coronation as a business? 

The Big Help Out is a coming together of thousands of organisations nationwide, uniting to support local communities.

What is The Big Help Out?

Organised in conjunction with celebrations for the upcoming coronation of King Charles III, starting on Monday 8th May, The Big Help Out is a voluntary initiative supported by some of the UK’s largest volunteer organisations, like the National Trust, Scouts and the RSPCA, to raise awareness of volunteering throughout the UK.

Activities throughout the day will provide opportunities for people to experience volunteering and make a difference in their communities.

How do I take part?

There are many ways to get involved in The Big Help Out.

If you are interested, you can participate as:

  1. An individual
  2. An organisation
  3. A business

To register as any of these participants, access the official app.

What can I do?

As Big Help Organisers state,

“There will be opportunities for everyone to join in. No matter what you are good at, there’ll be something to suit helping hands of all shapes and sizes! From checking in on someone who’d like a bit of company or volunteering for a charity. The more of us who join in, the bigger help we will be.”

Activities can include events benefitting:

  • Animal Welfare
  • Community
  • Crisis and Welfare
  • Health and Social Care
  • Older people
  • Sports, Arts, and Culture
  • Sustainability and the Environment
  • Young People and Children

There’s plenty to do, so get involved however you can.

We’ll see you there!

Keep your kingdom safe

On celebratory occasions, none of us want to fear the worst. At ServiceMaster Restore, we are there to help when the unthinkable happens.

This bank holiday weekend and beyond, and let ServiceMaster Restore handle the restoration of any damage to your home or business.

You may not know what to do in an emergency like this. But we do.

Whatever the damage, be it fire, smoke, flood or something else, we will be there for the aftermath.

In an emergency, call 0845 762 6828 or find your nearest ServiceMaster Restore business to see how your local experts can help.