Tag Archive for: insurance brokers

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ServiceMaster Restore Spotlights Excellence as the Sponsor of the Insurance Broker Awards 2025

ServiceMaster Restore attends the Broker Innovation Awards, recognising excellence from Insurance Brokers and claims teams in the UK.

ServiceMaster Restore UK were delighted to attend the prestigious Insurance Broker Awards as a sponsor, spotlighting excellence in the claims industry from outstanding brokers and claims teams.

And what a night it was, as the awards boasted a record-breaking number of entries!

This blog post has all the details.

Broker Innovation Awards 2025

The event, run by Barker Brooks and Claims Media, was held at the iconic One Moorgate Place, a beautiful Grade II listed venue in the heart of the City of London, and celebrated the excellence of insurance brokers, MGAs and Insurtechs.

The awards cover a range of categories, recognising insurance intermediaries of all types at the cutting edge of customer service, policyholder protection and industry best practice.

Our Sponsorship

This marked our second year sponsoring and attending the awards, where we sponsored and presented the coveted award for Claims Team of the Year.

This was presented to Brown & Brown Claims (UK) Limited for their efforts towards transforming the claims process through collaboration, efficiency, and a customer-first approach – something we echo and hold great value in ourselves.

How ServiceMaster Restore supports Brokers

At ServiceMaster Restore, we work closely with stakeholders throughout the claims process and have developed seamless solutions to support all we service, including insurance brokers, to help them provide the best possible service to their policyholders in times of crisis.

ServiceMaster Restore Plus is our network of restoration specialists, which streamlines the claims process as a hassle-free addition to your existing coverage, catering to the diverse needs across sectors to ensure guaranteed same-day callouts, exceptional service, and cheaper claims costs.

ServiceMaster Restore Connect is our official supplier network, connecting you and your policyholders to the nation’s most reputable trade experts and contractors.

This allows us to provide an end-to-end solution for disaster restoration wherein brokers and their policyholders don’t just benefit from 65+ years of expert disaster restoration services – but from approved suppliers who can support with anything from drainage solutions to waste management and pest control.

Looking for a restoration specialist?

Whether you’re a loss assessor, adjustor, MGA, insurance broker or property owner, ServiceMaster Restore are on hand when you need it most.

With over 65 years under our belt as disaster restoration specialists, providing fire, flood, smoke, vandalism, trauma, and mould restoration services across the UK, you can guarantee that through our end-to-end solutions, we have a way to help you in a crisis.

To see more about how your local expert can help you, find your nearest ServiceMaster Restore business today.

Brokers to the Rescue: Have the right solution for policyholders

Most of the time, your policyholders need a hero. As a broker, you want that to be you.

But claims teams have a significant burden to manage. You have to process claims quickly and efficiently while maintaining effective communication in rapidly evolving and complex situations. This balancing act can be daunting. Not to mention, a lack of visibility and collaboration among different processes and parties can hinder your ability to deliver the prompt and straightforward resolutions that policyholders expect.

That’s where we come in.

ServiceMaster Restore is a UK-wide disaster recovery and specialist cleaning company with over 65 years of experience as part of the global ServiceMaster brand. We have the resources to handle any disaster restoration task, no matter how challenging, and assist you in becoming the local heroes their policyholders need.

Our professionals work alongside insurance-approved providers to streamline the claims process, cutting through the red tape that can delay crucial assistance when it matters most, so you can be the local hero your policyholders need in a crisis.

ServiceMaster Restore Connect

ServiceMaster Restore Connect is our UK-wide network of approved suppliers that allows us to connect with some of the UK’s most reputable trade experts and contractors, helping when it is needed most.

Through our ‘Connect’ network, we collaborate with top industry professionals to offer a comprehensive end-to-end solution for any restoration project. Your policyholders benefit not only from our 65+ years of expertise in delivering excellent disaster restoration services but also from access to expert-approved suppliers in various fields, including:

  • Drainage Solutions
  • Pest Control
  • Plumbing, Water & Heating
  • Electrical and Lighting
  • Refurbishment and Reinstatement work (painting and decorating)
  • Furniture and Upholstery Repairs
  • Building Repairs
  • Roofing
  • Floor Covering, Boarding & Scaffolding
  • Waste Management
  • Landscaping

In a crisis, time is money.

As our “Connect” network expands, we can support our customers in more ways, saying yes to more jobs and ensuring your policyholders receive the help they need when it matters most.

Whether for commercial or domestic properties, ServiceMaster Restore Connect seamlessly integrates with our services, bringing together vetted and approved local experts in various trades. No matter where you are in the country, you can trust ServiceMaster Restore to have an expert at your door the same day.

Our end-to-end solution mitigates damage and manages the reporting and completion of all restoration work, allowing you to dedicate more time to your customers while knowing that each client is being taken care of. For brokers, Restore Plus offers a risk-free experience for customers using our services. When making a claim, we work within their excess and report directly before an insurer can attend.

Together, ServiceMaster Restore and Connect ensure our local experts are available quickly to deliver professional solutions, sometimes even preventing the need for a claim.

ServiceMaster Restore Plus

Through our exclusive ServiceMaster Restore Plus offering, we provide a service that meets the diverse needs of different sectors. We guarantee same-day callouts, exceptional service, and reduced claims costs. With a network of restoration specialists providing guaranteed same-day responses, Restore Plus is an invaluable asset for you and your customers. Just one phone call is all it takes to have a professional on-site the same day, eliminating the lengthy and costly claims processes. When disaster strikes, we’ve got you fully covered!

Comprehensive Nationwide Coverage

As a nationwide leader, we operate through locally owned franchises with team members who are part of the communities we serve. Our teams understand that challenging situations require compassion and swift action.

That’s why our services are specifically tailored to meet the unique needs of our clients. Whether it’s fire, flood, mould, trauma, or vandalism restoration, our skilled technicians across the UK are trained to use the right techniques for each scenario, guaranteeing effective and efficient results.

Ready to connect?

Join the supply chain for premium end-to-end claims management and disaster restoration solutions from an industry-leading brand with over 65 years of providing evolving and expert services across the UK.

Sign up for ServiceMaster Restore Connect and ServiceMaster Restore Plus and get connected to more local opportunities and be the hero your policyholders need. It’s easy and (not to mention) free!

Or, find your nearest ServiceMaster Restore business to see how we can help you today.

Claims Made Easy: Who benefits from ServiceMaster Restore Plus?

Examining how each link in the insurance chain benefits from the support of ServiceMaster Restore Plus.

Restore Plus from ServiceMaster Restore is a comprehensive addition to any existing cover that has unparalleled benefits for everyone in the claims process (yes, everyone).

With disaster restoration, time is money, so saving time means saving costs.ServiceMaster Restore Plus is a hassle-free addition to your existing coverage. It caters to the diverse needs across sectors to ensure guaranteed same-day callouts, exceptional service, specialised solutions for disaster restoration, and cheaper claims costs.

But how does everyone benefit from this one-stop shop?

Benefits for Insurance Brokers

We know that for Brokers, the main priority is the satisfaction of your policyholders. Brokers are the vital link in the insurance chain, and Restore Plus is designed to strengthen that connection and offer unrivalled customer care.

Our service equips brokers like you with a reliable emergency solution to offer clients, ensuring rapid, cost-effective property recovery in just a few clicks. With this free addition to your policyholder’s existing cover, we give brokers the tools to enhance your service portfolio and client trust, setting you apart from your competition. And what’s even better is that it costs you nothing to offer it to your policyholders as additional cover.

Benefits for MGAs

Navigating the complexity of underwriting and claims management, MGAs also play a crucial role in the supply chain for your policyholders. Supporting every link in the chain, Restore Plus provides a strategic advantage for all, offering MGAs a robust response mechanism that aligns with their commitment to excellence.

Our partnership ensures that MGAs can deliver on the promise of swift, efficient recovery, bolstering their reputation for great client service. This means that they have a boost to their operational efficiency and a reduction in costs through automation, leading to faster resolution times and improved customer satisfaction.

Benefits for Policy Holders

This is not to mention the value for policyholders themselves! The flexibility of directly appointing Restore Plus for their property recovery needs can be a game-changer. Especially when faced with lengthy delays, having the option to obtain quotes and immediate action from us ensures they can take the necessary steps to prevent further damage swiftly.

Additionally, policyholders might choose our services to ensure proper mitigation is in place before deciding to proceed with a claim, offering them control over the claims process and potential costs. We always work with empathy and integrity, understanding that this time can be stressful for your policyholders. That’s why we offer a stress-free solution to both restoring your space after a disaster and the claims process from start to finish.

How Restore Plus supports those in need

Let’s examine some of the ways that Restore Plus makes every link in the chain better-equipped to handle a crisis for policyholders and everyone throughout the entire claims process.

  1. Designed with Insurance Brokers In Mind

Restore Plus is free and can be added to any property scheme or package, offering a distinct advantage to you and your team within the claims space, as well as entitle brokers, MGAs and policyholders to a local priority callout. This expands our entire specialist service portfolio to all policyholders, both locally and nationally.

  1. Streamlining the Claims Process

Restore Plus is all about retaining client value. Eradicating lengthy phone calls, confusing back-and-forth conversations that only delay action, and claims processes, ensuring a restoration expert can be on-site on the same day.

  1. Same-Day Attendance

As a Restore Plus customer, clients receive priority service to start mitigation and recovery fast. With local restoration experts and UK-wide coverage, we guarantee same-day callouts for policyholders in a crisis.

  1. Communication

With Restore Plus, you will be in direct contact with your local ServiceMaster Restore Office, ensuring everyone is informed and updated at every step.

  1. Real Solutions to your Problems

You get reliable support if there is an issue with any claim through Restore Plus.

See the value of a comprehensive restoration service

Join the supply chain for premium end-to-end claims management and disaster restoration solutions from an industry-leading brand with over 65 years of providing evolving and expert services across the UK.

Sign up for ServiceMaster Restore Plus and get connected to more local opportunities and be the hero your policyholders need. It’s easy and (not to mention) free!

Or, find your nearest ServiceMaster Restore business to see how we can help you today.