ServiceMaster Restore South East

Water and fire damage restoration services in the South East

Call us on

0191 406 6577

ServiceMaster Restore has been helping UK households and businesses in their hour of need for the last 60 years.

ServiceMaster Restore Specialise in Water and fire damage restoration services in the South East and has the resources to take care of any disaster recovery, specialist cleaning or reactive restoration, fire and flood cleaning in the North East, no matter how tough. Residential or commercial, we have the experience to know that difficult situations call for understanding and compassion, as well as a quick response. That’s why our service is tailored around you and your needs.

When things go wrong, the need to have highly skilled and competent people on hand is paramount. Our technicians are trained to use the correct technique for every type of situation to ensure an efficient and effective result.

Our services include:

Water leak detection and damage restoration
Flood & storm damage restoration
Mould remediation
Fire and smoke damage restoration
Specialist cleaning services (graffiti and biohazard cleaning)
Leak Detection
Restore Plus
Restore Connect

Why Choose Us?

With over 60 years as an industry leader in disaster recovery and restoration, we have a long history of working with many of the UK’s leading insurance companies, loss adjusters and loss assessors. Not only that, but we also work directly for homeowners and our commercial clients who want to select their own disaster restoration specialists, which has a host of benefits:

By appointing us directly, we are often able to respond more quickly, putting you on the road to recovery faster
You remain in full control of your claim, meaning we are working for you, not your insurer
We guide you through the whole process, from a free quotation to the end result
We are a one-stop-shop and deal with everything from initial mitigation works through to final redecoration
We can be paid directly by your insurer, so appointing us needn’t cost you a penny.
For complex or disputed claims, we can introduce you to an independent loss assessor to advise and negotiate with insurers on your behalf

ServiceMaster Restore

Water and fire damage restoration services in the South East

Water damage Fire damage Graffiti clean-up Trauma clean-up Infection control Leak detection Restore Plus Restore Connect Mould Removal

ServiceMaster Restore

Flood and water damage

From a burst pipe to extreme weather conditions, we’ll deal with flood & water damage quickly and effectively, 24/7, 365 days a year. By sorting the incident quickly, we’ll minimise any disruption to your business and keep the damage to a minimum, saving you time, money and hassle in the long run.

Even a small amount of water can cause all kinds of problems if left unchecked, so it makes sense to call us sooner rather than later.

Our technicians have the specialist skills and equipment to resolve things in the right way first time, protecting your assets and leaving your property as good as new.

If you choose to claim on your insurance, we’ll sort everything out with your insurance company, broker or loss adjuster and will keep you informed every step of the way.

ServiceMaster Restore

Fire and smoke damage

Fire & Smoke Damage handled by ServiceMaster Restore can protect your business and get you up and running fast.

Long after a fire is put out, the damage to your business can still continue, caused by things like the acidic residues in smoke. With our expert knowledge and expertise, we can protect you from this kind of secondary harm, as well as dealing with the incident itself, 24/7, 365 days a year.

With one of the quickest response times in the industry, we’ll get to you fast and protect your assets from any further damage. Then we’ll get to work to restore your property, using specialist products and equipment.

All our technicians are fully trained in fire mitigation, restoration and corrosion control, giving you the reassurance and results you need in a difficult situation.

ServiceMaster Restore

Graffiti and vandalism clean-up

Utilising the Graffiti & Vandalism Clean-Up services from ServiceMaster Restore will help maintain your corporate image. First impressions count and an unsightly building could lead to a loss of business, a reduction in staff morale and negative public perception. Eliminating graffiti, or other malicious damage as soon as it appears makes it easier to remove and reduces the risk of vandals doing it again. With our specialist equipment and products, we can remove unwanted graffiti from all kinds of surfaces, including walls and signage.

Local authorities are not responsible for clearing graffiti on private property, which includes business premises but will work with the community to prevent graffiti wherever they can. That’s why we’ll get to you quickly and return your property to its original condition, helping to prevent any more problems.

Natural deterrents such as landscaping with shrubs or thorny plants can help to restrict vandal access, as can fencing and controlled entrances and exits. Graffiti can be seen everywhere – in shopping centre facilities, on the walls and doors of commercial businesses, factories and healthcare organisations – and it is estimated that it costs the UK over £1 billion per year to clean up.

If the vandalism is severe and you need to contact your insurer, we’ll sort everything out with your insurance company, broker or loss adjuster and will keep you informed every step of the way.

ServiceMaster Restore

Trauma clean-up

Death, blood and body fluid is a trauma scene that nobody ever plans to see or ever wishes to experience. Trauma Clean Up services from ServiceMaster Restore can help minimise the pain.

The problems that arise from these events are, understandably, very difficult for people to cope with. The priority is safety and Restoration Response is ready at all times to remedy any situation that may arise from such events.

Our clients choose us for our proven expertise in providing sensitive, prompt, professional trauma scene clean up services and for our skills in restoring property back to its original condition.

Once at a scene, our technicians will evaluate the extent of the damage and when authority is given we will immediately begin trauma scene clean up and restoration procedures. We sanitise, clean, and deodorise all affected areas for a wide variety of infectious pathogens including HIV, Hepatitis A, B and C and Tuberculosis.

Our technicians are highly trained. Once the infectious pathogens have been eradicated we take all steps to return the residence or business to its original state prior to the incident.

ServiceMaster Restore

Infection control

If your business or organisation has been affected by a virus or type of bacteria, our infection control services can deal with the problem promptly and sensitively, helping prevent the spread of infection. We’ll begin by eradicating any infectious pathogens, and once they’ve been safely removed, we’ll restore your premises to normal as quickly as possible.

Flu, Colds and other viruses and bacterial infections affect all types of businesses, education & healthcare facilities and while you can’t eradicate the threat of a virus from your premises, you can take measures to cut down the risk of spreading any illness and reducing sickness. The most important factor is putting the correct disinfection and hygiene regime in place.

ServiceMaster Restore have been helping our clients Deep Clean, Sanitise and Disinfect their buildings as well as help put robust deep cleaning & disinfection programmes in place to help reduce spread of infection, we can also provide a range of consumables for your building.

SaniMaster 6
Effective against enveloped viruses
BDMA Qualified technicians
Fully Trained operatives
Consumables available

With our specialist infection control resources we can deal with bacteria and viruses including MRSA, E-Coli, C-Difficile and Salmonella as well as infectious pathogens such as HIV, Hepatitis A, B and C and Tuberculosis. For example, this may be necessary as part of a trauma clean up or a specialist cleaning job where needles have been found.

The range of ServiceMaster Restore specialist products do meet the Emerging Pathogen Standard and are effective against many virus strains.

SaniMaster 6 is an appropriate and effective sanitising/decontamination product which is widely used within hospitals, food preparation areas, schools etc, to help combat and kills 99% of viruses such as Cdiff, HiV. SaniMaster 6 is effective against enveloped viruses.

Among the services we provide to support our clients in improving disinfection & hygiene control measures, are:

Room Decontamination
Building Decontamination
Fogging
Surface Sanitising

ServiceMaster Restore

Leak detection

ServiceMaster Restore is proud to introduce our latest offering – sophisticated Leak Detection services across the United Kingdom. Using non-invasive methods and cutting-edge technology, our skilled team quickly locate and address leaks, sparing you from unnecessary damage and stress.

How to Identify Potential Leaks

While our services are essential for definitive leak detection, being vigilant about potential leaks can save you time and cost. Look for signs such as unexpected increases in your water bill, damp spots or discolouration on walls, ceilings and floors, and the sound of running water when all taps are off. Should you suspect a leak, contact us immediately for a professional, non-invasive inspection.

Why Choose Professional Leak Detection Services?

Professional leak detection services are an investment in the future health of your property. Ignoring a suspected leak can lead to devastating consequences, including structural damage and expensive repairs. Our expert team at ServiceMaster Restore quickly locates and isolates leaks using non-invasive methods, mitigating further damage and reducing disruption to your routine or commercial operations.

Types of Leak Detection Services

Our expert team specialises in two primary non-invasive methods of leak detection:

Technical Moisture Survey: This non-destructive technique allows us to identify the presence and source of unwanted moisture within your property. By using specialised equipment, we can trace the origin of a leak, even within hidden areas of your property’s infrastructure, without causing unnecessary damage to your property.

Advanced Moisture Survey: Our comprehensive service combines the power of acoustic methods and UV dyes to pinpoint the exact location of a leak. Acoustic devices listen for the sound of water escaping, while UV dyes, when introduced into the water system, make any leak points visible under ultraviolet light. This two-pronged, non-invasive approach allows for an extremely precise leak detection process.

Benefits of our Leak Detection Service

Non-Invasive Methods: Our leak detection techniques are designed to cause minimal disruption to your property. We use sophisticated tools that allow us to locate leaks without unnecessary destruction.
Prevent Expensive Repairs: By detecting leaks early using our non-invasive methods, we can mitigate further damage and thus reduce the overall cost of repairs.
Protect Your Property: Unresolved leaks can pose a serious threat to your property’s structural integrity. Our services aim to preserve your property’s condition, thereby protecting its value and appeal.
24/7 Rapid Response: We understand that a leak can occur at any time, which is why we offer our services around the clock. Our team is always prepared to respond immediately, ensuring a swift initiation of the leak detection and mitigation process.

ServiceMaster Restore

Restore Plus

Benefits that Speak Volumes

Cost Efficiency: Experience a tangible decrease in claims costs through our proactive approach to damage mitigation to help prevent ongoing and increasing costs.

Swift Response Times: Our efficient team ensures that every situation is addressed promptly, ensuring minimal disruption and maximum efficiency for time and cost saving.

Exceptional Service: With a team trained to uphold the highest standards, service quality is guaranteed. Every situation is handled with the utmost professionalism and care, ensuring satisfaction at every turn.

24/7 Priority Line: Disasters don’t work 9 to 5, and neither do we. Our dedicated helpline ensures that, come what may, someone is always ready to assist, be it day or night.

When things go wrong, the need to have highly skilled and competent people on hand is paramount.

Introducing, Restore Plus

Our 24/7/365 days restoration service with a quick response, expertise and experience in dealing with difficult situations with compassion.

Whether you’re an Insurance Broker, TPA, MGA, Loss Adjuster, Loss Assessor, Property Manager, Building Repair Network , or any other professional navigating the intricacies of property claims, Restore Plus caters to you. We’ve sculpted a service that understands the diverse needs across sectors, ensuring that everyone gets a tailor-made experience.

This hassle-free, add-on to your existing cover, offer or policy means that you become the local hero for your customers in a crisis. With a network of restoration specialists and a guaranteed, same-day call out- Restore Plus is a no brainer for you and your customers. Being part of ServiceMaster Restore Plus means that in just one phone call you can arrange for someone to be onsite same day. Lengthy claims processes are history, when disaster strikes- we’ve got you covered!

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Restore Connect

Our Services

By choosing ServiceMaster Restore Connect , you’re gaining access to some of the UK’s most reputable suppliers, contractors and trade experts too.

We pride ourselves in offering a hassle-free service to all of our customers and through our Connect supplier network, we’re able to offer the end-to-end solution for any restoration works.

Our services expand beyond:

Visit Restore Connect

Drainage Solutions
Pest Control
Plumbing, Water & Heating
Electrical & Lighting
Refurb and Reinstatement work (painting and decorating)
Furniture & Upholstery Repairs
Building Repairs
Roofing
Floor covering, Boarding & Scaffolding
Waste Management
Landscaping

Mould Removal & Remediation

Mould is one of the worst impurities you can find in your home. Though not always visible or easy to spot, it can silently cause damage on your property and to your health. Mould can grow anywhere indoors where there are wet or damp surfaces, including on ceilings, wallpaper, wood, drywall, and insulation material. It can begin growing on a wet surface within 48 hours and if left unchecked, can obstruct your quality of life and put the structure of your home at risk.

ServiceMaster Restore® is here to protect your home from mould damage thanks to our mould inspection and removal services near you.

If you see signs of mould in your home, or if you have recently had water damage and believe there could be mould growing somewhere, don’t hesitate to give our team a call. We use advanced tools and systems to detect any mould that may be existent in your home, and then we use specialised products for effective mould removal services. Mould may be everywhere in nature, but it doesn’t belong in your home.

What is mould & where does it come from?

Mould is a fungus that can be found in damp or wet areas both indoors and outdoors and is comprised of many different species. Mould spores, which help mould species spread and reproduce, can be carried by water or air to new locations. It generally thrives in wet environments caused by high humidity, slow leaks, floods, or broken pipes. Without moisture, mould cannot survive.

Mould infestation can lead to:

Structural damage to foundations, drywall, roofing, gutters, furnishings, and other areas
Health problems that include headaches, skin irritation, allergic reactions, breathing difficulties, irritation of asthma symptoms, and more

Can living in a home with mould make you sick?

Breathing in mould spores can worsen asthma, cause fatigue, and even irritate your lungs and mucous membranes. Individuals with allergies or compromised immune systems should be especially wary of mould infestations. Black mould can produce symptoms similar to illness like coughing, sneezing, runny nose, watery eyes, and skin rashes.

Warning signs of mould in your home

Unsure if you have mould in your home? Some things you should be on the lookout for:

Dark spots on your floors, walls, or ceilings
Musty odours of mildew
Respiratory and allergy issues
High humidity levels resulting in condensation on glass or metal surfaces

Protect your home & health from mould

There is no denying that mould is unpleasant. Unfortunately, that’s only the start of the problem. In addition to being harmful to the walls, ceilings, and floors of your home, it can also pose a risk to the health of you, your family, and anyone else in your home. It’s important to call our professional mould inspection and removal team at the first sign of a problem to avoid serious damage to your home and health.

Getting rid of mould

Mould removal is not a DIY project you should try to tackle. Efficient and safe removal of these fungi requires the knowledge and experience of a professional team. ServiceMaster Restore is fully prepared to get the job done.

If you live in a humid area, have experienced flood damage, or have had leaky plumbing in the past, you may have mould hidden somewhere in your home. The best action you can take is to immediately call a professional. We’ll help make sure your home is always safe and secure – and provide any restoration services needed if we find your structure is at risk.

If you have noticed some mould growth in your home that you want to be rid of, why not call in the experts by finding your nearest ServiceMaster Restore business here or call our 24-hour line on 0845 762 6828

Visit Restore Connect

Call us on

0191 406 6577

In an emergency call

0800 021 3970

Or use this form for enquiries

ServiceMaster Restore North East

Areas we cover

Worthing & Littlehampton

Hove

Crawley & Haywards Heath

Brighton & Lewes

Eastbourne & Hastings

Isle of Wight & surrounding areas

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East
Northumberland

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Gateshead

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Hartlepool

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Hexham

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Sunderland

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Newcastle East

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Newcastle West

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Middlesbrough

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Whitley Bay

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South Tyneside

ServiceMaster Restore

Case studies

Domestic flooding

The policyholder had a flood from upstairs causing her ceiling to collapse…

Escape of water

A large office premises was flooded when the mains water pipe burst sometime before the office opened at 7:30am…

Deep clean and decontamination

A member of staff had tested positive for COVID-19. The three story office building required Deep cleaning and…

Sanitisation of building site

A major house builder, wanted ‘reassurance cleans’ as part of their contingency plans…

Clean and decontamination after fire

A Facilities Management Company asked us to decontaminate and clean the after effects of a fire…

Environmental Control for a Retail Client

Environmental Control for Retail Client

A leak had occurred from a high pressure mains supply pipe during the night, causing approximately 65,000 litres of water to flood the…

Leak detection and drying

A leak from a mains water under a ground floor had caused damage to the utility room, kitchen, dining room and garage…

Injection Drying of a Townhouse

A leak from a mains water pipe had occurred on the top floor of a three-storey town house…

Testimonials

My nightmare began in March 2022 after a kitchen fire and after informing my insurance company I didn’t know where to turn. A quick search in yellow pages led me to ServiceMaster Restore North East and this is where I met Ren and Ben. With a very bad smoke damaged kitchen Ren came and cleaned this to make it as habitual as he could. By the end of the week I had a partly working kitchen which took a lot of pressure off. This is where Ben came in, he took over the claim and helped me assess what needed doing, ordered items to be replaced including appliance and kitchen, arrange workmen and payment of work reducing my pressure.

I absolutely would not have got to this stage without the invaluable support of ServiceMaster Restore North East, I recommend anyone to use this service. Fantastic!!

Ms P BrennanIndividual

ServiceMaster Restore

We do more.

Carpet cleaning.
Upholstery cleaning.
Hard floor cleaning.

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ServiceMaster Restore South East

Water and fire damage restoration services in the South East

Call us on

ServiceMaster Restore

Water and fire damage restoration services in the South East

Flood and water damage

Fire and smoke damage

Graffiti and vandalism clean-up

Trauma clean-up

Infection control

Leak detection

How to Identify Potential Leaks

Why Choose Professional Leak Detection Services?

Types of Leak Detection Services

Benefits of our Leak Detection Service

Restore Plus

Introducing, Restore Plus

Restore Connect

Our Services

Mould Removal & Remediation

Call us on

In an emergency call

Or use this form for enquiries

ServiceMaster Restore North East

Areas we cover

Case studies

Testimonials

We do more.

Carpet cleaning.Upholstery cleaning.Hard floor cleaning.

GETTING IN TOUCH

OUR FAMILY OF BRANDS

POLICIES

Carpet cleaning.
Upholstery cleaning.
Hard floor cleaning.