ServiceMaster Restore SML

Disaster restoration, fire and flood specialists

In an emergency call

0800 021 3115

ServiceMaster Restore specialise in Emergency, Fire & Flood cleaning, Trauma, Biohazard and Vandalism clean ups various locations across the UK. ServiceMaster Restore has the resources to take care of any disaster recovery, specialist cleaning or reactive restoration job large or small, no matter how tough. Residential or commercial, we have the experience to know that difficult situations call for understanding and compassion, as well as a quick response. That’s why our service is tailored around you and your needs.

When things go wrong, the need to have highly skilled and competent people on hand is paramount. Our technicians are trained to use the correct technique for every type of situation to ensure an efficient and effective result.

If you need any of our services, we are available 24/7/365 just give us a call on 0800 021 3115.

Our services include:

Flood damage restoration
Water extraction, cleaning and dehumidification
Fire restoration and smoke clean up
Trauma and biohazard clean up
Vandalism and criminal activity clean up
Syringe, needles and sharps removal service

Our Coverage

We cover many areas around the UK to support our franchise owners in delivering expert, local restoration services including: Barnet, Bayswater, Brighton, Birmingham, Bromley, Chelsea, Cheltenham, Chislehurst, Clwyd, Crawley, Croydon, Derby, Dudley, East Grinstead, Eastbourne, Farnborough, Farnham, Golders Green, Gravesham, Guildford, Hammersmith, Highgate, Holloway, Horsham, Haslemere, Kent, Leicester, Loughborough, Hove, Isle of Wight, Medway, Melton, Meridian, Nottingham, Reigate, Royal Tunbridge Wells, Sandwell, Sidcup, Solihull, Tewkesbury, Wandsworth, Wembley, Woking, Wolverhampton, Worcester and Worthing.

ServiceMaster Restore provides emergency and Fire & Flood cleaning in Peterborough, Lincoln, Bury St Edmonds, Colchester, Oxford, Watford, Shrewsbury, Anglesey, Mallwyd, Bristol and the surrounding areas. We are an easy choice to make when you need to get your home or business back to normal as quickly as possible with minimum fuss.

We’re also proud members of the British Damage Management Association (BDMA) and we have BDMA trained senior technicians, we also have BDMA trained advisors and BDMA trained administrators, giving you expertise and reassurance from the word go.

For general enquiries call

0800 021 3115

In an emergency call

0800 021 3115

Or use this form for enquiries

ServiceMaster Restore

Take a look at our services

Water damage Fire damage Graffiti clean-up Trauma clean-up Infection control Leak detection Independent reports

ServiceMaster Restore

Flood and water damage

From a burst pipe to extreme weather conditions, we’ll deal with flood & water damage quickly and effectively, 24/7, 365 days a year. By sorting the incident quickly, we’ll minimise any disruption to your business and keep the damage to a minimum, saving you time, money and hassle in the long run.

Even a small amount of water can cause all kinds of problems if left unchecked, so it makes sense to call us sooner rather than later.

Our technicians have the specialist skills and equipment to resolve things in the right way first time, protecting your assets and leaving your property as good as new.

If you choose to claim on your insurance, we’ll sort everything out with your insurance company, broker or loss adjuster and will keep you informed every step of the way.

ServiceMaster Restore

Fire and smoke damage

Fire & Smoke Damage handled by ServiceMaster Restore can protect your business and get you up and running fast.

Long after a fire is put out, the damage to your business can still continue, caused by things like the acidic residues in smoke. With our expert knowledge and expertise, we can protect you from this kind of secondary harm, as well as dealing with the incident itself, 24/7, 365 days a year.

With one of the quickest response times in the industry, we’ll get to you fast and protect your assets from any further damage. Then we’ll get to work to restore your property, using specialist products and equipment.

All our technicians are fully trained in fire mitigation, restoration and corrosion control, giving you the reassurance and results you need in a difficult situation.

ServiceMaster Restore

Graffiti and vandalism clean-up

Utilising the Graffiti & Vandalism Clean-Up services from ServiceMaster Restore will help maintain your corporate image. First impressions count and an unsightly building could lead to a loss of business, a reduction in staff morale and negative public perception. Eliminating graffiti, or other malicious damage as soon as it appears makes it easier to remove and reduces the risk of vandals doing it again. With our specialist equipment and products, we can remove unwanted graffiti from all kinds of surfaces, including walls and signage.

Local authorities are not responsible for clearing graffiti on private property, which includes business premises but will work with the community to prevent graffiti wherever they can. That’s why we’ll get to you quickly and return your property to its original condition, helping to prevent any more problems.

Natural deterrents such as landscaping with shrubs or thorny plants can help to restrict vandal access, as can fencing and controlled entrances and exits. Graffiti can be seen everywhere – in shopping centre facilities, on the walls and doors of commercial businesses, factories and healthcare organisations – and it is estimated that it costs the UK over £1 billion per year to clean up.

If the vandalism is severe and you need to contact your insurer, we’ll sort everything out with your insurance company, broker or loss adjuster and will keep you informed every step of the way.

ServiceMaster Restore

Trauma clean-up

Death, blood and body fluid is a trauma scene that nobody ever plans to see or ever wishes to experience. Trauma Clean Up services from ServiceMaster Restore can help minimise the pain.

The problems that arise from these events are, understandably, very difficult for people to cope with. The priority is safety and Restoration Response is ready at all times to remedy any situation that may arise from such events.

Our clients choose us for our proven expertise in providing sensitive, prompt, professional trauma scene clean up services and for our skills in restoring property back to its original condition.

Once at a scene, our technicians will evaluate the extent of the damage and when authority is given we will immediately begin trauma scene clean up and restoration procedures. We sanitise, clean, and deodorise all affected areas for a wide variety of infectious pathogens including HIV, Hepatitis A, B and C and Tuberculosis.

Our technicians are highly trained. Once the infectious pathogens have been eradicated we take all steps to return the residence or business to its original state prior to the incident.

ServiceMaster Restore

Infection control

If your business or organisation has been affected by a virus or type of bacteria, our infection control services can deal with the problem promptly and sensitively, helping prevent the spread of infection. We’ll begin by eradicating any infectious pathogens, and once they’ve been safely removed, we’ll restore your premises to normal as quickly as possible.

Flu, Colds and other viruses and bacterial infections affect all types of businesses, education & healthcare facilities and while you can’t eradicate the threat of a virus from your premises, you can take measures to cut down the risk of spreading any illness and reducing sickness. The most important factor is putting the correct disinfection and hygiene regime in place.

ServiceMaster Restore have been helping our clients Deep Clean, Sanitise and Disinfect their buildings as well as help put robust deep cleaning & disinfection programmes in place to help reduce spread of infection, we can also provide a range of consumables for your building.

SaniMaster 6
Effective against enveloped viruses
BDMA Qualified technicians
Fully Trained operatives
Consumables available

With our specialist infection control resources we can deal with bacteria and viruses including MRSA, E-Coli, C-Difficile and Salmonella as well as infectious pathogens such as HIV, Hepatitis A, B and C and Tuberculosis. For example, this may be necessary as part of a trauma clean up or a specialist cleaning job where needles have been found.

The range of ServiceMaster Restore specialist products do meet the Emerging Pathogen Standard and are effective against many virus strains.

SaniMaster 6 is an appropriate and effective sanitising/decontamination product which is widely used within hospitals, food preparation areas, schools etc, to help combat and kills 99% of viruses such as Cdiff, HiV. SaniMaster 6 is effective against enveloped viruses.

Among the services we provide to support our clients in improving disinfection & hygiene control measures, are:

Room Decontamination
Building Decontamination
Fogging
Surface Sanitising

ServiceMaster Restore

Leak detection

ServiceMaster Restore is proud to introduce our latest offering – sophisticated Leak Detection services across the United Kingdom. Using non-invasive methods and cutting-edge technology, our skilled team quickly locate and address leaks, sparing you from unnecessary damage and stress.

How to Identify Potential Leaks

While our services are essential for definitive leak detection, being vigilant about potential leaks can save you time and cost. Look for signs such as unexpected increases in your water bill, damp spots or discolouration on walls, ceilings and floors, and the sound of running water when all taps are off. Should you suspect a leak, contact us immediately for a professional, non-invasive inspection.

Why Choose Professional Leak Detection Services?

Professional leak detection services are an investment in the future health of your property. Ignoring a suspected leak can lead to devastating consequences, including structural damage and expensive repairs. Our expert team at ServiceMaster Restore quickly locates and isolates leaks using non-invasive methods, mitigating further damage and reducing disruption to your routine or commercial operations.

Types of Leak Detection Services

Our expert team specialises in two primary non-invasive methods of leak detection:

Technical Moisture Survey: This non-destructive technique allows us to identify the presence and source of unwanted moisture within your property. By using specialised equipment, we can trace the origin of a leak, even within hidden areas of your property’s infrastructure, without causing unnecessary damage to your property.

Advanced Moisture Survey: Our comprehensive service combines the power of acoustic methods and UV dyes to pinpoint the exact location of a leak. Acoustic devices listen for the sound of water escaping, while UV dyes, when introduced into the water system, make any leak points visible under ultraviolet light. This two-pronged, non-invasive approach allows for an extremely precise leak detection process.

Benefits of our Leak Detection Service

Non-Invasive Methods: Our leak detection techniques are designed to cause minimal disruption to your property. We use sophisticated tools that allow us to locate leaks without unnecessary destruction.
Prevent Expensive Repairs: By detecting leaks early using our non-invasive methods, we can mitigate further damage and thus reduce the overall cost of repairs.
Protect Your Property: Unresolved leaks can pose a serious threat to your property’s structural integrity. Our services aim to preserve your property’s condition, thereby protecting its value and appeal.
24/7 Rapid Response: We understand that a leak can occur at any time, which is why we offer our services around the clock. Our team is always prepared to respond immediately, ensuring a swift initiation of the leak detection and mitigation process.

ServiceMaster Restore

Independent reports

ServiceMaster Restore can inspect and produce independent reports for use with insurers, retailers or other third parties.

Our independent reports cover details such as the cause and effect of the disaster, as well as our expert opinion on the extent of the damage and the estimated cost to restore it.

We are able to produce the report and attach supporting evidence such as images, videos and meter readings where appropriate.

All of our technicians are specially trained in report writing as they know what information, and the level of detail that information needs to be reported in.

Accurate, detailed and timely reporting can ensure a swift, almost painless and cost-effective resolution for damaged properties.

ServiceMaster Restore Connect

0800 021 3970 Fill In Our Form

Our Services

By choosing ServiceMaster Restore Connect , you’re gaining access to some of the UK’s most reputable suppliers, contractors and trade experts too.

We pride ourselves in offering a hassle-free service to all of our customers and through our Connect supplier network, we’re able to offer the end-to-end solution for any restoration works.

Our services expand beyond:

Drainage Solutions
Pest Control
Plumbing, Water & Heating
Electrical & Lighting
Refurb and Reinstatement work (painting and decorating)
Furniture & Upholstery Repairs
Building Repairs
Roofing
Floor covering, Boarding & Scaffolding
Waste Management
Landscaping

Join our Network

If you’re a contractor, local trade expert or supplier that offers any of the services listed above, we’d be keen for you to join our growing network. You can do this by registering your business and services through our online platform. Once you’ve completed registration our team will be in touch to advise on the next steps.

If you can’t see the services you offer on that list, but you feel that your expertise can support our restoration technicians UK wide, register you details with us!

Before you sign up, it’s worth checking out our Registration Checklist. This will ensure that your online registration is as smooth and quick as possible. We understand that not everything will be relevant or required by every trade or industry, however the more you can provide in your initial registration form, the easier it is for us to onboard you.

Discover the range of FAQs to help you better understand what this could mean for you.

Enquire Today

ServiceMaster Restore Peterborough

Areas we cover

ServiceMaster Restore

We do more.

Carpet cleaning.
Upholstery cleaning.
Hard floor cleaning.

CLICK TO FIND OUT MORE

For Customers

I’m a customer, what’s in it for me?

For customers, this is a seamless service solution. Restore connect brings together local experts in various trades, so that no matter where you are in the country, you can trust ServiceMaster Restore to have an expert at your door the same day! From emergency repairs to scheduled maintenance, our comprehensive network of local trades experts is on hand to manage the demands of your property, whether it’s domestic or commercial.

Our customers and their needs are our priority. ServiceMaster Restore Connect is continually growing which means the range of services we can offer is continually evolving to meet the demands of our customers.

Enquire today using the contact form.

How does ServiceMaster Restore Connect work?

ServiceMaster Connect is built to support both commercial and domestic customers with quality trades. You just contact us and we arrange for one of our trusted trades to attend to quote or carry out much needed tasks. This save you time on checking documents and making sure that they are the right company for the job, we already know they are!

ServiceMaster Connect is ideal for our commercial customers or those that require more structured repeat customers. If you’re wanting a one-off service- you can easily raise a request with ServiceMaster Connect and we’ll assign one of our local experts the same day!

Opening an account with us streamlines the request process, offering ease and efficiency for all your future demands. You can do all this by contacting us now.

Enquire today using the contact form

I need 3 like for like quotes, can you assist with this?

Absolutely! Through our supplier network, you’ll have access to a wide range of local trade experts who offer a range of services. If you’re looking for 3 comparative quotes, we’re able to reach out to all of those approved suppliers in our network and help you obtain professional quotes in no time at all!

Please send an enquiry via the form and one of our team will be in touch shortly to advise further.

How do I sign up?

If you’re needing our services- we’re on hand to help! As a customer, you don’t need to sign up to ServiceMaster Restore Connect to benefit from all that this platform offers! Simply enquire with us today and one of our team will be in touch with you directly.

Enquire today using our contact form.

What does it cost?

The purpose of this platform is to make it quicker for you to get the restoration work you need and make the claims process completely hassle-free for everyone involved.

Access to our existing and growing network of local experts at ServiceMaster Connect is completely FREE for you as a customer. You only pay for the work that is carried out and there’s no sign-up fees, monthly subscriptions or annual charges!

For more information on the cost of services, please enquire with us online.

Enquire today using our contact form

What does ServiceMaster Restore offer?

As restoration experts, serving commercial, domestic and insurance markets for over 60 years, it’s safe to say there’s not a lot we can’t (or haven’t) done. When it comes to restoration, our specialist areas are: leak detection, water and flood damage, fire and smoke damage however we take pride in offering our customers a hassle-free end-to-end solution.

Through our ServiceMaster Connect platform, we’re able to do exactly that! Our connect platform brings together local restoration specialists, technicians and trades that are local to you, we’re able to look after the full restoration project, no matter how big or small- in just one call!

This can bring down the amount of time it takes to recover from any loss from flooding or fire damage with experts on hand for a speedy process.

Enquire today using our contact form

What if I’m going through my insurance?

We’re restoration experts and we understand how lengthy the claims process can be and how difficult it can be to have an expert out to help. We also understand the pressure of bringing together a number of trades to deal with the stress of a disaster isn’t easy as there are many things to consider.

With insurance call outs averaging at approx. 10 days before a technician can be with you, you can always instruct your local broker or insurance company to use a local ServiceMaster Restore. This can have a same day attendance, reducing not only the total time to recover but commercially the financial impact of a claim. It can also mitigate damage or a loss to your insurer and having a more proactive start to a claim or loss.

You can instruct your insurance broker or insurer to use ServiceMaster Restore in your local area, if you would prefer our team to conduct the restoration work required to reinstate your space. Whether your space is commercial or domestic, we’re experts in reinstatement and restoration work.

For local insurance brokers we have a product called ServiceMaster Restore Plus. Any local brokers who are signed up to our Restore Plus essentially open up all of our services to their policyholders automatically.

Learn more about Restore Plus.

For Suppliers/ Contractors

I’m a local tradesperson- what’s in it for me?

ServiceMaster Connect is continually looking to onboard new contractors to join our growing network of experts UK wide. Joining ServiceMaster Restore Connect gives you access to a vast range of job opportunities, from emergency callouts to long term planned projects. The onboarding process is as easy as 1, 2, 3.

Step 1: Registration- sign up on our onboarding platform and submit your business details.

Step 2: Verification- upload all the necessary documents for verification to ensure compliance and quality standards.

Step 3: Approval- once verified, you’ll become an official ServiceMaster Restore Connect Contractor.

How would it work for a contractor like me, day to day?

Our allocation platform is designed to simplify how you manage your jobs. As ServiceMaster Restore Connect Contractor, you’ll have:

Direct Access to Jobs– View & accept job instructions that match your expertise and availability.
Job Management Tools- Easily manage ongoing jobs, from initial acceptance to completion, all in one place.
Performance Tracking- Benefit from feedback and performance metrics to help you improve and grow your business.

Interested in expanding your reach and becoming a key player in delivering services?

Join ServiceMaster Restore Connect today! Sign up today.

How much work am I likely to get?

Our UK coverage means that we can support contractors and serve customers all over.

This does depend on demand in the area you are in and also a number of other factors. Much of the work we have comes from reactive services to flooding and weather events. We are always asked for contractors to attend these but also our other loyal customers who could need both reactive services and more planned work as part of a PPM schedule.

We have seen greater demand and that’s just one reason why we have ServiceMaster Connect here, to meet that demand.

ServiceMaster Restore Connect- Sign up here

Can I refer other tradesperson to join ServiceMaster Restore Connect?

Absolutely! We understand that as a locally trusted name, you will no doubt know other trade experts who would want to join our ServiceMaster Restore Connect network. Simply send them the link to register via the website.

ServiceMaster Restore Connect- Sign up here

Can I operate as my own business for subcontracted work I do for ServiceMaster Restore?

When you are customer facing for a ServiceMaster Restore job, you will be representing ServiceMaster. To ensure that the end customer journey is consistent, it is important that all customer-facing work operated under our brand. To understand how this works in more detail, enquire today.

Enquire using our contact form.

What does it cost me to join?

There is no fee to sign up to our supplier network, nor is there any ongoing membership fee to be a part of the network. There is a flat fee of 10% + VAT which will be charged against any jobs you are assigned to, as a result of being part of our ServiceMaster Restore Connect network.

For Claims Management

I’m a Loss Adjuster, what’s the benefit of using ServiceMaster Restore Connect?

When appointing a contractor to a claim you’ll want a quick response, quality workmanship and seamless trades to help with:

Controlling costs
Managing contractors
Speeding up recovery
Minimising delays

Having ServiceMaster Restore technicians managing the restoration but also able to supply contractors helps with all aspects of a claim and has at the heart of the process your customers.

I’m a Loss Adjuster, can I use ServiceMaster Restore Connect alongside other restoration companies?

Yes, although we like to have a full end to end solution in place if a contractor is already on site and you want to use ServiceMaster connect to bring in additional trades we are here to help and can monitor and manage this aspect of a claim.

For more on our solutions for those in the insurance claims space, discover Restore Plus.

I’m a Loss Assessor, can I use ServiceMaster Restore Connect for all my customer claims?

Yes, we can offer a full end to end solution from mitigation of damage and reporting to a final end solution of all works completed. This means you can spend more time with customers and know that each client is being looked after.

I’m an Insurance Broker, can I use ServiceMaster Restore Connect for all my customer claims?

Yes but also take a look at Restore Plus. This allowed for your customers to use our services risk free of making a claim as we are able to work within their excess and report directly before an insurer is able to attend. ServiceMaster Connect can also be part of the recovery process and can in some instances stop a claim from being made.

Learn more about Restore Plus.

ServiceMaster Restore SML

Disaster restoration, fire and flood specialists

In an emergency call

0800 021 3115

For general enquiries call

0800 021 3115

In an emergency call

0800 021 3115

Or use this form for enquiries

ServiceMaster Restore

Take a look at our services

Flood and water damage

Fire and smoke damage

Graffiti and vandalism clean-up

Trauma clean-up

Infection control

Leak detection

How to Identify Potential Leaks

Why Choose Professional Leak Detection Services?

Types of Leak Detection Services

Benefits of our Leak Detection Service

Independent reports

ServiceMaster Restore Connect

Our Services

Join our Network

Enquire Today

ServiceMaster Restore Peterborough

Areas we cover

We do more.

Carpet cleaning.
Upholstery cleaning.
Hard floor cleaning.

For Customers

For Suppliers/ Contractors

For Claims Management

GETTING IN TOUCH

OUR FAMILY OF BRANDS

POLICIES

ServiceMaster Restore SML

Disaster restoration, fire and flood specialists

In an emergency call

0800 021 3115

For general enquiries call

0800 021 3115

In an emergency call

0800 021 3115

Or use this form for enquiries

ServiceMaster Restore

Take a look at our services

Flood and water damage

Fire and smoke damage

Graffiti and vandalism clean-up

Trauma clean-up

Infection control

Leak detection

How to Identify Potential Leaks

Why Choose Professional Leak Detection Services?

Types of Leak Detection Services

Benefits of our Leak Detection Service

Independent reports

ServiceMaster Restore Connect

Our Services

Join our Network

Enquire Today

ServiceMaster Restore Peterborough

Areas we cover

We do more.

Carpet cleaning.Upholstery cleaning.Hard floor cleaning.

For Customers

For Suppliers/ Contractors

For Claims Management

GETTING IN TOUCH

OUR FAMILY OF BRANDS

POLICIES

Carpet cleaning.
Upholstery cleaning.
Hard floor cleaning.