Service spotlight: Deep and void cleaning for housing providers
With Phase 2 of Awaab’s Law coming into force in November 2026, social landlords will face new requirements to investigate and address a wider range of hazards within strict timeframes.
Phase 2 includes domestic hygiene, making it more important than ever to respond quickly when a property presents serious hygiene concerns.
While not every void property will present a significant hazard, some can be left in a condition that requires much more than a standard clean. Rubbish, abandoned belongings, pest problems, bodily fluids, sharps, mould and persistent odours can all make a property difficult or potentially unsafe to live in.
That’s where ServiceMaster Clean & Restore Devon can help.
One team to clear, clean and make safe
We provide a complete void property clearance and deep-cleaning service for housing providers, landlords and property managers, helping to return properties to a safe, hygienic condition as quickly as possible.
For more challenging properties, our service can cover the entire process:
Making safe – our trained team can identify and safely remove biohazards, including sharps and bodily fluids, using appropriate protective equipment and procedures.
Property clearance – once the property is safe to work in, we can remove unwanted furniture, rubbish and other contents, including fridges and freezers that require specialist disposal.
Deep cleaning – with the property cleared, we can undertake a thorough clean and decontamination. Depending on requirements, this can include kitchens and washrooms, carpets and upholstery, hard floors, and high-touch surfaces.
Where hygiene issues are more significant, we can also provide specialist cleaning and decontamination services to tackle contamination, mould, microorganisms and persistent odours.
Helping you get properties back into use
Void periods can be costly, and coordinating several contractors can add unnecessary time to the turnaround. Using a single experienced team for clearance, specialist cleaning, and deep cleaning simplifies the process and gets the property ready for repairs, redecoration, or its next occupant.
We can also provide before-and-after photographs and reports on our findings, together with method statements, risk assessments and COSHH information where required.
As housing providers prepare for Phase 2 of Awaab’s Law, having trusted contractors who can respond quickly to serious domestic hygiene issues will become increasingly important.
If you need support clearing, deep cleaning or decontaminating a property, contact ServiceMaster Clean & Restore Devon on 01803 200 278 or email office@smcdevon.co.uk.
