Welcome to ServiceMaster Restore!

We are delighted to have you as a valued customer and would like to give you the opportunity to understand a little more about our business to manage expectations. We understand the importance of your trust in our expertise, and we are committed to delivering exceptional services.

We would like to inform you that your restoration tasks have been placed with our local ServiceMaster Restore service centre. They will be your primary point of contact throughout the restoration process and will ensure that all your needs are addressed promptly and professionally.

As part of our commitment to providing excellent customer service, a representative from the local service centre will reach out to you soon to discuss the next steps. They will introduce themselves, explain the restoration process in detail, and answer any questions you may have. They will also provide you with a clear timeline and keep you informed about the progress of the restoration project.

We encourage you to reach out to the local service centre at any time if you have additional questions or concerns. They can be contacted via phone or email and will be able to give you this on their first contact with you. Our dedicated team is here to assist you and ensure that your restoration experience is as smooth and stress-free as possible. You can also get hold of our communication centre on 0800 021 3970, our opening times are 24 hours a day, 365 days a year, should you need further assistance.

In addition to our direct contact information, we invite you to explore our website at www.ServiceMasterRestore.co.uk. Our website provides valuable information about our services, testimonials from satisfied customers, and useful resources related to restoration and property recovery. We hope you find it helpful and informative.

If you are choosing to pay directly for our services, the local ServiceMaster Restore service centre will advise you of the costs of any services delivered and management of these costs as we work through the claim. If you are funding the claim through an insurance company, please be advised that there may be an excess or limits to your policy. As the policyholder you will be ultimately responsible for all of our costs incurred. If you need any support in liaising with your insurance company regarding costs then please let the local ServiceMaster Restore service centre know and we will endeavour to assist.

Once again, we want to express our appreciation for choosing ServiceMaster Restore. We are confident that our team will provide you with exceptional service and restore your property to its pre-loss condition efficiently and effectively. If you have any questions or require further assistance, please do not hesitate to contact us.

Thank you for entrusting us with your restoration needs.

Team ServiceMaster Restore