How our team got a property back to its prior condition in time for a new tenant through deep cleaning in Bournemouth.

Whether you’re an estate agent or landlord, you’ll want to ensure that at the end of a tenancy, your property is prepared for the next tenant.

So, it’s safe to say the home being left in a state from the previous inhabitant is not your ideal scenario. However, for this property in Bournemouth, attended by our team, this was exactly what happened.


The Problem

This job came to the team at ServiceMaster Restore Bournemouth from a local estate agent, who called the office looking for our deep cleaning services.

The previous tenants had left the property needing some serious attention to the kitchen and bathroom, as you can see below.


The Solution

The first step was for the business owner, Scott Burrows, to attend for a free, no-obligation quotation. With that agreed, the team sent two expert restoration and cleaning technicians, who spent the whole day using our expert cleaning and restoration equipment, products and solutions to get the home back to its previous condition.

And voila, the property looks spotless again, ready for the next tenants or viewings as the agent requires.


Need expert disaster restoration or remediation services?

Whether you’re the owner of a commercial or residential property, disaster never strikes with fair warning, often leaving you caught off guard. Thankfully, with over 65 years of expertise as expert disaster restoration specialists, your local heroes at ServiceMaster Restore know what to do next.

Whether it’s from flooding, fire, smoke, mould, graffiti damage, or even a suspected leak, our experts can be on hand swiftly to deal with all manner of issues facing your property.

If you’re in Bournemouth and the surrounding areas and could benefit from expert services from your local technicians, contact Scott and the team today on 01202 895551.

Or, nationwide, find your nearest ServiceMaster Restore business to see how they can help you today.

Examining how each link in the insurance chain benefits from the support of ServiceMaster Restore Plus.

Restore Plus from ServiceMaster Restore is a comprehensive addition to any existing cover that has unparalleled benefits for everyone in the claims process (yes, everyone).

With disaster restoration, time is money, so saving time means saving costs.ServiceMaster Restore Plus is a hassle-free addition to your existing coverage. It caters to the diverse needs across sectors to ensure guaranteed same-day callouts, exceptional service, specialised solutions for disaster restoration, and cheaper claims costs.

But how does everyone benefit from this one-stop shop?


Benefits for Insurance Brokers

We know that for Brokers, the main priority is the satisfaction of your policyholders. Brokers are the vital link in the insurance chain, and Restore Plus is designed to strengthen that connection and offer unrivalled customer care.

Our service equips brokers like you with a reliable emergency solution to offer clients, ensuring rapid, cost-effective property recovery in just a few clicks. With this free addition to your policyholder’s existing cover, we give brokers the tools to enhance your service portfolio and client trust, setting you apart from your competition. And what’s even better is that it costs you nothing to offer it to your policyholders as additional cover.


Benefits for MGAs

Navigating the complexity of underwriting and claims management, MGAs also play a crucial role in the supply chain for your policyholders. Supporting every link in the chain, Restore Plus provides a strategic advantage for all, offering MGAs a robust response mechanism that aligns with their commitment to excellence.

Our partnership ensures that MGAs can deliver on the promise of swift, efficient recovery, bolstering their reputation for great client service. This means that they have a boost to their operational efficiency and a reduction in costs through automation, leading to faster resolution times and improved customer satisfaction.


Benefits for Policy Holders

This is not to mention the value for policyholders themselves! The flexibility of directly appointing Restore Plus for their property recovery needs can be a game-changer. Especially when faced with lengthy delays, having the option to obtain quotes and immediate action from us ensures they can take the necessary steps to prevent further damage swiftly.

Additionally, policyholders might choose our services to ensure proper mitigation is in place before deciding to proceed with a claim, offering them control over the claims process and potential costs. We always work with empathy and integrity, understanding that this time can be stressful for your policyholders. That’s why we offer a stress-free solution to both restoring your space after a disaster and the claims process from start to finish.


How Restore Plus supports those in need

Let’s examine some of the ways that Restore Plus makes every link in the chain better-equipped to handle a crisis for policyholders and everyone throughout the entire claims process.

  1. Designed with Insurance Brokers In Mind

Restore Plus is free and can be added to any property scheme or package, offering a distinct advantage to you and your team within the claims space, as well as entitle brokers, MGAs and policyholders to a local priority callout. This expands our entire specialist service portfolio to all policyholders, both locally and nationally.

  1. Streamlining the Claims Process

Restore Plus is all about retaining client value. Eradicating lengthy phone calls, confusing back-and-forth conversations that only delay action, and claims processes, ensuring a restoration expert can be on-site on the same day.

  1. Same-Day Attendance

As a Restore Plus customer, clients receive priority service to start mitigation and recovery fast. With local restoration experts and UK-wide coverage, we guarantee same-day callouts for policyholders in a crisis.

  1. Communication

With Restore Plus, you will be in direct contact with your local ServiceMaster Restore Office, ensuring everyone is informed and updated at every step.

  1. Real Solutions to your Problems

You get reliable support if there is an issue with any claim through Restore Plus.


See the value of a comprehensive restoration service

Join the supply chain for premium end-to-end claims management and disaster restoration solutions from an industry-leading brand with over 65 years of providing evolving and expert services across the UK.

Sign up for ServiceMaster Restore Plus and get connected to more local opportunities and be the hero your policyholders need. It’s easy and (not to mention) free!

Or, find your nearest ServiceMaster Restore business to see how we can help you today.

How water damage quickly snowballs into a complex problem through mould.

When your home experiences water damage, whether from a leaking pipe, storm flooding, or a hidden plumbing issue, the immediate concern is often drying out what you can see. But what many don’t realise is that hidden behind walls or beneath flooring, a more serious threat may be forming: mould.

Mould is more than just an unsightly nuisance. It can silently spread, damage your home’s structure, and contaminate your indoor air. Even worse, it poses health risks, particularly for individuals with allergies, asthma, or weakened immune systems. That’s why professional mould remediation is not just helpful, it’s essential.

At ServiceMaster Restore, we see firsthand how quickly mould can escalate after water damage and how thorough, certified remediation makes all the difference in protecting both property and people.

In this blog post, we share how mould spreads after water damage and what you can do to prevent risk and protect your peace of mind.


Does Water Damage Lead to Mould?

Even minor water damage can set the stage for mould to take hold in your home. Mould spores exist naturally in the air, but they only become a problem when they find moisture. Water from a roof leak, a burst pipe, or excessive condensation provides the ideal breeding ground. Once exposed to moisture, mould can start growing indoors in as little as 24 to 48 hours.

Plasterboard, carpeting, insulation, and wood absorb moisture easily, making them particularly susceptible to mould damage. These materials can stay damp long after surface water is removed, allowing mould colonies to thrive unnoticed. While you might be able to mop up a puddle or open a window to air things out, mould problems are rarely visible at first. Without professional tools to detect moisture in hidden areas, the underlying issue often remains unresolved.


How Does Water Affect Mould Growth?

When a home has excessive moisture, from leaks, high humidity, or poor ventilation, mould spores find fertile ground to multiply. Moisture problems support the transformation of otherwise harmless spores into thriving colonies.

Environmental factors inside your home can worsen this. Anything from poor airflow from closed spaces to the habit of keeping open windows during humid weather can all contribute to the ideal conditions for mould growth.

In bathrooms, kitchens, and even cellars, where steam and humidity linger, the absence of working exhaust fans can further exacerbate the issue. So, if you’re wondering how to stop mould growth, the first and most important step is to eliminate the source of moisture. Mould can’t survive without water.

However, it’s important to understand that removing moisture doesn’t automatically remove mould. Mould won’t simply dry up and disappear once the surface looks clean or dry. Mould growing in your home can go dormant when conditions become dry, but it doesn’t die. The moment moisture returns, it can reawaken and continue to spread.

That’s why professional drying and remediation are critical. It’s not just about removing water; it’s about eliminating the conditions that allow mould to return.


Can I Sleep in a Room with Water Damage?

After water damage, especially if you suspect mould is present, it may not be safe to continue living in or using the affected space. Mould spores can contaminate indoor air, even before visible signs appear.

These spores can trigger allergic reactions, respiratory issues, and other health problems in sensitive individuals. People with asthma, seasonal allergies, or compromised immune systems are particularly at risk.

Even healthy individuals may experience symptoms like persistent coughing, eye irritation, or sinus congestion. Some moulds, especially toxic moulds like black mould (Stachybotrys chartarum), can produce mycotoxins with serious health consequences. If there’s a musty odour or you see discoloured patches on walls, ceilings, or flooring, these could be signs of a larger mould issue developing out of sight.

In these cases, it’s best to avoid the area and contact a professional for assessment and cleanup.


What Causes Mould to Grow After Water Damage?

Mould needs four things to thrive:

  1. Spores
  2. Food (organic material like plasterboard or wood),
  3. The right temperature
  4. Moisture

And after water damage, your home may inadvertently provide all of these in abundance.

Dark, damp areas with limited airflow become ideal environments for mould colonies. Materials such as carpet padding, insulation, and even wallpaper glue can trap moisture and become breeding grounds for mould.


The Type of Mould That Grows Indoors (Including Black Mould)

Not all mould is created equal. While some moulds are relatively harmless, others can produce toxic byproducts that impact your health.

Black moulds are the most well-known and feared, but even common indoor moulds, such as Cladosporium and Penicillium, can cause irritation and allergic responses. Colour and appearance alone are not reliable indicators of danger. Mould may appear black, green, white, or even orange, depending on the environment and surface it’s growing upon.

Some toxic moulds may be hidden behind walls or under floors, escaping notice until they cause significant damage or health symptoms. For this reason, a professional mould inspection is invaluable. Certified mould remediation specialists can identify the type of mould, assess its spread, and develop a safe and effective plan for removal.


Signs of Mould Growth After a Water Incident

After water damage, be alert for subtle signs that mould may be growing indoors. A musty or earthy smell is often the first indication. You might also notice peeling paint, warping walls, or staining on ceilings.

But mould isn’t always visible. Invisible signs, such as a rise in allergy symptoms, ongoing headaches, or unexplained respiratory problems, can also signal the presence of mould spores in the air.

Professional detection tools, including thermal imaging and air quality tests, can locate mould that the eye can’t see. By identifying the source early, experts like ServiceMaster Restore can prevent the problem from spreading and help protect your family’s health.


How to Clean Up the Mould Safely and When to Call a Pro

Some homeowners attempt to clean up the mould themselves, especially if it appears in small, isolated areas on tile, glass, or other non-porous surfaces.

A bleach solution can be effective in this case, but up to a point. If mould has penetrated porous materials such as plasterboard, carpet, or ceiling tiles, or if the problem covers more than 10 square feet, it’s not safe or effective to handle it yourself, as you risk spreading mould spores throughout your home and exposing yourself to potential health hazards.

Professional mould remediation teams are trained to contain contaminated areas, use negative air pressure systems, and safely dispose of mould-damaged materials. It’s not just about cleaning, it’s about protecting your home and everyone in it.


How to Prevent Mould Growth After Water Damage

Once water damage occurs, time is critical. The faster you act, the better your chances of avoiding long-term mould problems. That’s why our experts and processes at ServiceMaster Restore stress immediate water extraction, structural drying, and proactive mould prevention through

  • Proper ventilation
  • Using and regularly maintaining exhaust fans
  • Utilising dehumidifiers
  • Keeping indoor humidity levels below 50% to prevent spores from turning into colonies
  • Replacing water-damaged materials quickly and repairing leaks

But even with the best intentions, it’s hard to be certain you’ve eliminated all risk. That’s why professional mould remediation is such a valuable investment; it provides peace of mind that your home is safe, dry, and healthy.


Why Professional Mould Remediation Protects Your Health and Property

To recap, mould is not something to take lightly. Beyond property damage, it threatens the very air you breathe. For homeowners and renters who have experienced water damage, professional remediation isn’t just about cleanup; it’s about restoration, prevention, and protection.

At ServiceMaster Restore, we combine advanced technology with 65 years of expertise to deliver thorough mould inspections, safe removals, and complete structural restoration.

We don’t just eliminate mould, we ensure it doesn’t come back. Our certified specialists understand how mould grows, how to stop it, and safeguard your property from further harm. When it comes to your home and your health, there’s no room for guesswork.

Don’t wait for mould problems to worsen. Find your nearest ServiceMaster Restore business or call 0800 021 3970 24/7 365 days a year for immediate help with mould prevention, cleanup, and water damage restoration.

What is leak detection, and why do you need it?

At ServiceMaster Restore, we have over 65 years of expertise in working with both residential and commercial clients to provide expert damage restoration services.

Whether you’re a homeowner, landlord, loss assessor or adjustor, service provider or a commercial premises, we are here to help you deal with the fallout and recovery from incidents that have damaged your property, be it fire, flood, mould or a burst pipe.

We offer professional leak detection services to people and properties across the UK.


But what is leak detection?

Leak detection is the process of using non-invasive and market-leading technology to locate and address leaks in a property, therefore mitigating potential damage, stress, and repair costs.

When might you need leak detection services?

Leak detection is a crucial way to prevent unnecessary costs and damage to your property.

If you’ve noticed things like:

  • Unexpected increases in your water bill
  • Damp spots or discolouration on walls, ceilings and floors
  • The sound of running water when all faucets are off

You may have a leak that you can’t see.

If you suspect a leak in your property, please contact us immediately for a professional and non-invasive inspection.

As experts in disaster restoration, we know that a leak can occur at any time, which is why we offer our services around the clock.

Our team is always prepared to respond immediately, ensuring a swift initiation of the leak detection and mitigation process.

For a 24/7 rapid response to leaks and property damage, think ServiceMaster Restore.


How leak detection helps you

Professional leak detection services are an investment in the future health of your property.

Ignoring a suspected leak can lead to devastating consequences, including structural damage and expensive repairs.

ServiceMaster Restore uses cutting-edge and market-leading equipment to quickly and effectively identify leaks.

Our technology is designed to cause minimal disruption to your property and allows us to locate leaks without unnecessary destruction.

In doing so, it can:

  • Prevent Expensive Repairs by detecting leaks early and mitigating further damage. Thus, it reduces the overall cost of repairs.
  • Protect Your Property: Unresolved leaks can pose a serious threat to your property’s structural integrity. Our services aim to preserve your property’s condition, thereby protecting its value and appeal.

Suspect a leak in your property?

If you suspect your property may have a leak that you can’t see, don’t delay – contact the experts and get it checked.

Choose ServiceMaster Restore for all your leak detection needs, and experience the peace of mind that comes with knowing your property is in expert hands.

Our combination of professional knowledge, innovative technology, non-invasive methods, and a firm commitment to customer satisfaction makes us a trusted name in disaster restoration.

If you suspect a leak, whatever the time of day, contact us on 0845 762 6828 or find your nearest ServiceMaster Restore business now.