ServiceMaster SOS: About our emergency callout services

How ServiceMaster Restore helps you in a crisis.

Need an emergency callout?

Disaster can strike without warning, leaving you blindsided by the trauma of a damaged property and no clue how to start picking up the pieces.

ServiceMaster Restore has been delivering premium disaster restoration services in the UK since 1959, from fire, water and trauma aftermath restoration to sanitisation and graffiti vandalism cleanup. 

Don’t know what to do next? We do.

In a crisis, whatever the day, whatever the time, we will be there.

But how do our emergency callout services work?

Emergency Callouts

As of June 2024, ServiceMaster Restore covers much of the UK with 30 dedicated locations from Barnsley to Belfast.

There are many ways of contacting your local experts, from our find your nearest tool or filling out a contact form from our homepage.

But in an emergency, you can also call 0800 021 3970, no matter the time of day or night, to contact the people best equipped to help you.

ServiceMaster Restore Plus

In a disaster, time is of the essence.

Acting fast saves you property damage and often a lot of money.

Especially when facing flooding or smoke damage, a lot of the damage can come from secondary sources if left to linger – like smoke or mould. 

However, due to lengthy claims processes, often your property doesn’t get the rapid response to prevent these damages due to an abundance of red tape.

At ServiceMaster Restore, we don’t let this stop you from saving your property from damage.

With ServiceMaster Restore Plus, we’ve streamlined the claims process by working closely with approved suppliers and accredited professionals, allowing us to be on-site and carry out expert disaster restoration services 24/7, 365 days a week, often within the first 24 hours of a disaster – the most vital and time-sensitive period.

Our technicians across the UK are local to you and work closely with other approved local suppliers to ensure we can get to you fast and get your property back to as close as its previous condition in as little time as possible, causing you less disruption and trauma in the long run. 

Need an emergency callout?

Whatever damages your residential or commercial property is facing, ServiceMaster Restore is here to help.

Backed by over 60 years of experience delivering professional and comprehensive disaster restoration, prevention and mitigation services across the UK with the latest tools and expertise to help you recover from whatever life throws at you.

Disasters don’t work just 9-5, and neither do we. Our teams are on hand through our hotline 24/7, 365 days a year.

We’ll be there on 0800 021 3970 if you need us in an emergency.

Or, nationwide, find your nearest ServiceMaster Restore business today for support with a range of premium disaster restoration services from your local heroes.

What is disaster restoration?

Understanding disaster restoration.

Simply put, disaster restoration describes the remedial work involved post-disaster, whether fire, flood, malicious damage or more.

A company such as ServiceMaster Restore, specialises in these kinds of remedial works to restore damaged premises, whether domestic or commercial, back to their pre-disaster state and often better!

One of the first on the scene

We are one of the first on the scene to take part in the initial clean up of the aftermath. Restoration specialists have to be able to act quickly, often to prevent further damage from happening, but to also get the restoration works started sooner, rather than later, to allow for a speedy recovery of the premises.

A risky job, but someone has to do it

It can certainly be risky work, particularly when things have moved due to the weakening of buildings because of the damage caused from the disaster, and as such, it genuinely pays to use a professional to ensure that your property is made safe, and those working on it, know how to do so safely.

All, is not always what it seems.

One of the biggest challenges a restorative technician faces is finding the root cause of the disaster and ensuring that all of the damage has been found, and is being dealt with. If damage is missed, such as trapped water or mould, it can be dangerous if not spotted and removed. An expert restorative technician can conduct thorough checks on the property to ensure that all damage has been restored and the root cause is no longer an issue.

Specialist tools, equipment and expertise 

Restoring a property to its former glory takes specialist tools, equipment and expertise. It’s really important to have all three to ensure that a property is restored effectively, i.e. most safely and quickly, without compromising the results of the restoration.

Being a strong communicator in sensitive situations

It’s important to remember that, often as a result of a disaster in the home or business, there has been significant loss. So as well as being specialists in restoring properties, technicians also need to have strong communication skills to use in sensitive situations.

For professional restoration services, you can trust ServiceMaster Restore to provide a prompt, effective and sensitive solution to a disaster in the home or business.

Call 0845 762 6828 to speak to a member of our team.

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Are ServiceMaster Restore UK-wide?

Are ServiceMaster Restore UK-wide?

Are you in need of disaster restoration services?

Disaster can strike without warning, leaving you blindsided by the trauma of a damaged property and no clue how to start picking up the pieces.

ServiceMaster Restore has been delivering premium disaster restoration services in the UK since 1959, from fire, water and trauma aftermath restoration to sanitisation and graffiti vandalism cleanup.

But where can you find us?

Are ServiceMaster Restore UK-wide?

As of June 2024, ServiceMaster Restore covers much of the UK with 30 dedicated franchise locations from Barnsley to Belfast.

These are based in key areas that often cover larger surrounding areas.

Our central hubs can be found in:

  1. Bath and Bristol
  2. Belfast
  3. Bournemouth
  4. Brentwood
  5. Burton
  6. Clwyd
  7. Devon, Torbay and Exeter
  8. Dorset
  9. Glasgow
  10. Grimsby
  11. Havant and Petersfield
  12. Kingston Upon Thames
  13. Leicester (East and West)
  14. Lincolnshire
  15. Middlesbrough
  16. Newbury
  17. North Norfolk
  18. Oxford
  19. Peterborough
  20. Rotherham and Barnsley
  21. Southport and Preston
  22. Swansea
  23. Northeast
  24. Central London
  25. Watford
  26. Wolverhampton

Contact us

Whatever damages your residential or commercial property is facing, ServiceMaster Restore is here to help.

Backed by over 60 years of experience delivering professional and comprehensive disaster restoration, prevention and mitigation services across the UK with the latest tools and expertise to help you recover from whatever life throws at you.

Disasters don’t work just 9-5 and neither do we. Our teams are on hand through our hotline 24/7, 365 days a year.

We’ll be there on 0800 021 3970 if you need us in an emergency.

Or, nationwide, find your nearest ServiceMaster Restore business today for support with a range of premium disaster restoration services from your local heroes.

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ServiceMaster by Deeland wins big at Thames Valley Business and Community Awards

ServiceMaster by Deeland have been awarded at the prestigious Thames Valley Business and Community Awards as Employee of the Year.

 The team at ServiceMaster by Deeland are delighted to have been named Employer of the Year at the Thames Valley Business and Community Awards, where they were three-time finalists.

This blog post has all the details.

Award-Winning Progress

Listed as top three finalists in their two other categories, SME and Business Leader of the Year, the team took home the gold for Employer of the Year, which recognises an employer who looks after their people by creating an outstanding workplace based on values that have led to a committed, effective and motivated workforce.

As winners and top three finalists, the business will also progress to the National Business Awards in June in all three categories they were nominated for.

 What makes ServiceMaster by Deeland an award-winning employer?

ServiceMaster Clean by Deeland began as a one-man and van operation in 1991. Achieving rapid growth over the first ten years enabled them to expand their ServiceMaster Clean franchise operations and acquire new ServiceMaster brand licenses and new territories, expanding to include licenses in residential carpet and upholstery and contract cleaning services.

They now serve multiple clients with over 400 staff and a fleet of over 70 vehicles.

In 2021, they became an Employee Ownership Trust (EOT), whereby 80% of the company shares are held in trust on behalf of their employees.

This structurally ensures that staff can contribute to ideas within the company and benefit from a shareholder distribution scheme.

Not only does this result in greater longevity and expertise amongst the team, but it also ensures that staff are actively invested in the success and growth of the business and go above and beyond in providing excellent customer service with a real financial motivation to achieve growth.

They have also formalised their training process through a comprehensive induction and training matrix conducted for all staff.  This commences on the first day of their employment and helps to ensure the maintenance of high standards.

Need expert help?

As the largest ServiceMaster franchise in the UK, ServiceMaster by Deeland delivers award-winning excellence in every aspect of their business.

See how they can help you today by calling 01635 40400 for a free, no-obligation quotation on disaster restoration and professional cleaning services.

Or, nationwide, find your nearest ServiceMaster Restore business today to connect with your local restoration experts.