ServiceMaster Restore has been delivering premium disaster restoration services to commercial and residential clients across the UK for over 60 years.

But when we say ‘restoration services’, what do we mean?

In this blog post, we dive into the services offered at ServiceMaster Restore, including:

  • Fire and Smoke Damage Restoration
  • Flood and Water Damage Restoration
  • Leak Detection
  • Graffiti and Vandalism Restoration
  • Trauma Restoration
  • Mould Removal and Inspection
  • Sanitisation, Deep Cleaning and Disinfection Services
  • ServiceMaster Restore Plus

Fire and Smoke Damage Restoration

After a fire, your property will be damaged from the flames themselves, as well as the smoke.

Our expert fire and smoke damage restoration services help you return to your home or business as quickly as possible.

All our technicians are fully trained in fire mitigation, restoration and corrosion control, giving you the reassurance and results you need in a difficult situation.

Furthermore, acidic residue may continue to cause damage, even after the fire has been put out.

Even a small fire can cause dangerous smoke damage and create soot that needs expert removal to be dealt with.

Our professionals can evaluate what damaged items are salvageable and act quickly to save them.


Flood and Water Damage Restoration

Following a flood or when dealing with water damage in your home from a burst pipe, your property quickly becomes at risk from both the water and the mould and bacteria it can leave behind.

All of our technicians are fully equipped to carry out professional extraction and drying processes to protect your assets and restore your property as close as possible to its prior condition.

Our top-notch equipment is also non-invasive and can be run quietly so you don’t lose sleep while your home dries.


Leak Detection

At ServiceMaster Restore, we also carry out sophisticated leak detection services to identify water damage before it happens and stop it in its tracks – sparing you the cost and stress of dealing with damage from water in your property.

Our top-of-the-range and non-invasive equipment uses infrared cameras, acoustic sensors and moisture metres to identify a leak and check for moisture to mitigate potential damage and give you peace of mind.


Graffiti and Vandalism Restoration

The façade of your property is as vital to safeguard as its interiors.

Graffiti and vandalism can have a huge impact on your corporate image.

First impressions count and an unsightly building could lead to a loss of business, a reduction in staff morale and a negative public perception

Our specialist products can remove unwanted graffiti from walls to signage, with a rapid response and effective restoration to get your property back to normal in no time.


Trauma Restoration

Nobody wants to deal with the aftermath of an unexpected trauma.

Our experts at ServiceMaster Restore are trained to help you navigate trauma cleanup cleanly and compassionately.

Whether you need to clean up blood, bodily fluids, drug paraphernalia and other biohazards, we’re here to help.

Once at a scene, we’ll evaluate the extent of the damage and when authority is given, we will immediately begin trauma scene cleanup and restoration procedures.

We sanitise, clean, and deodorise all affected areas for infectious pathogens including HIV, Hepatitis A, B and C and Tuberculosis.

Once the infectious pathogens have been eradicated, we take all steps to return the residence or business to its original state before the incident.


Mould removal and inspection

Mould can be a nasty and dangerous presence on your property.

Responsible for damage to your home or business and likely causing ill-health for its inhabitants, mould must be dealt with swiftly and effectively.

At ServiceMaster Restore, we’re here to protect you and your property from mould damage by using advanced tools to detect and effectively remove it.

If you have even the smallest suspicion that there may be mould in your property, call the experts and we’ll be here to help put you at ease.


Commercial-specific Services

Sanitisation, Deep Cleaning and Disinfection Services

Serious damage to your business, education or healthcare facility can also come from viruses.

Prevent flu or cold viruses from stopping your operation with ServiceMaster Restore’s comprehensive sanitisation, deep cleaning and disinfection services and products.

We carry out room and building contamination, fogging and surface sanitisation services using BDMA-qualified technicians and specialist products that meet the Emerging Pathogen Standard to be effective against many virus strains.

This includes SaniMaster, our effective sanitising and decontamination product widely used within hospitals, food preparation areas and schools to kill 99% of viruses like Cdiff, HIV and enveloped viruses


ServiceMaster Restore Plus

ServiceMaster Restore Plus caters to professionals navigating the intricacies of property claims.

Say goodbye to lengthy claims processes and say hello to being the local hero for your customers through this hassle-free add-on to your existing cover.

Our network of restoration specialists streamlines the claims process, preventing bottlenecks so that we can all be there for the people who need our support, when they need it most, with a guaranteed same-day callout for any disaster restoration work.

This offering also ensures cost efficiency through a tangible decrease in claims costs due to our proactive approach to damage mitigation.


Don’t know what to do next? We do.

Whatever damages your residential or commercial property is facing, ServiceMaster Restore is here to help.

Backed by over 60 years of experience delivering professional and comprehensive disaster restoration, prevention and mitigation services across the UK with the latest tools and expertise to help you recover from whatever life throws at you.

Disasters don’t work just 9-5 and neither do we. Our teams are on hand through our hotline 24/7, 365 days a year.

We’ll be there on 0800 021 3970 if you need us in an emergency.

Or, nationwide, find your nearest ServiceMaster Restore business today for support with a range of premium disaster restoration services from your local heroes.

How and why to keep your smoke alarm in good condition.

Fire alarms are vital tools for homes and businesses alike.

However, as with most technology, smoke alarms are subject to technical faults and other issues.

Given the importance of their function, they must be maintained and checked regularly.

At ServiceMaster Restore, we promise to restore your premises as close to their original condition as possible following disasters like fire.

In cases of emergency, we will be there, but these are worst-case scenarios.

To avoid disaster altogether, we’ve put together some tips on smoke alarm maintenance.


Why check your smoke alarm?

Your smoke alarm can be affected by various factors that impact its ability to alert you to potential danger.

These include:

  • Age and installation
  • Dust and dirt build-up
  • Vandalism or tampering
  • Exposures to temperature, humidity and voltage

These factors can influence your smoke alarm at any time, so regularly testing its effectiveness is essential for your home or business.

An improperly functioning smoke can be a danger to…


  1. Your safety

Perhaps the most evident reason to check your smoke alarm regularly is for the safety it provides.

Smoke alarms are designed to detect smoke before humans are likely able to.

This protects you from the threats of fire and smoke, like smoke inhalation, and ensures you can reach a safe location as quickly as possible.

Additionally, for commercial properties, most alarm systems allow emergency responders to pinpoint the location of the fire.

This allows them to maximise their safety while having a strategic approach to extinguishing the threat.


  1. Legality

For landlords and commercial properties, there are legal requirements and legislation around smoke alarm ownership.

The Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022 came into force on 1 October 2022.

From that date, all relevant landlords have been required to:

  1. Ensure at least one smoke alarm is equipped on each storey of their homes where a room is used as living accommodation.

This has been a legal requirement in the private rented sector since 2015.

  1. Ensure a carbon monoxide alarm is equipped in any room used as living accommodation which contains a fixed combustion appliance (excluding gas cookers).
  2. Ensure smoke alarms and carbon monoxide alarms are repaired or replaced once it is found that they are faulty.

Fines of up to £5’000 can be enforced if a landlord fails to comply with a remedial notice.

For more information, the UK Government website provides information about the requirements, to whom they apply, and how they are enforced.


  1. Protection of contents

For commercial properties, the setup and operations of businesses often require heavy investments into the site, from real estate, design, furniture and electronics, to supplies and inventory.

Proper installation and maintenance of smoke alarms help safeguard these assets from damage.

Regular maintenance of smoke detectors and fire alarm systems by certified, qualified fire safety professionals can serve to protect the people at home or work and the buildings themselves.


How to ensure your smoke alarm is in good condition

Keeping your smoke alarm in working condition is an ongoing and vital process and can be done by following some easy steps:

  • Test your smoke alarms regularly (at least monthly) by pressing the test button on each smoke alarm to ensure it’s working.
  • Replace batteries regularly – Smoke alarms should have a fresh battery installed yearly or as soon as the low-battery warning chirps.
  • Install smoke alarms in the right places – There should be a smoke alarm on every landing of every floor and in the kitchen.
  • Keep smoke alarms clean – Dust and debris can interfere with smoke alarm sensors, so vacuum your smoke alarms regularly.
  • Replace smoke alarms when necessary – Smoke alarms should be replaced every decade or sooner if damaged or ill-functioning.

In need of professional fire and smoke restoration?

Smoke alarms are in place in homes and commercial properties to try and minimise the likelihood of an incident.

But, should the worst happen and your property and its contents fall victim to fire and smoke damage, we will be there in the aftermath.

Fortunately, there are experts from ServiceMaster Restore available to you 24/7 on our emergency hotline, 0845 762 6828.

With 60 years of experience as leading experts in disaster restoration, our technicians are here to help you.

When dealing with fire and smoke damage, you might not know what to do next, but we do.

To use our smoke and fire restoration services, find your nearest ServiceMaster Restore business today.